Office Manager
hace 3 semanas
Job Summary
We are seeking a highly organized and detail-oriented Office Manager to join our team at Bill Hepburn - State Farm Agent. As an Office Manager, you will be responsible for implementing and supporting office policies, ensuring the execution of customer experiences, and promoting the growth of our agency.
Key Responsibilities
- Establish and maintain customer relationships through prompt and friendly service
- Provide accurate and timely responses to customer inquiries regarding insurance availability, eligibility, and policy changes
- Use a customer-focused review process to educate customers about insurance options and promote relevant products
- Ensure the office is well-maintained and equipped to meet customer needs
Requirements
- Excellent communication skills - written, verbal, and listening
- Highly organized and detail-oriented
- Experience in customer service required
- Experience in managing customer service preferred
- Able to work in and manage a team environment
Benefits
- Competitive salary range: $40,000.00 - $50,000.00 per year
- Paid time off (holidays and personal/sick days)
- Opportunities for growth and advancement within the agency
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