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Office Manager
hace 2 meses
We are seeking a highly organized and detail-oriented Office Manager to join our team at Bill Hepburn - State Farm Agent. As an Office Manager, you will play a critical role in ensuring the smooth operation of our agency, providing exceptional customer service, and supporting the growth and development of our team.
Key Responsibilities- Establish and maintain strong relationships with customers, responding to their inquiries and concerns in a timely and professional manner.
- Provide prompt, accurate, and friendly customer service, resolving issues and addressing customer needs in a proactive and efficient manner.
- Manage and maintain accurate records and reports, ensuring compliance with regulatory requirements and agency policies.
- Collaborate with the team to achieve agency goals, providing support and guidance as needed.
- Stay up-to-date with industry developments and best practices, applying this knowledge to improve agency operations and customer service.
- Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management.
- Highly organized and detail-oriented, with the ability to prioritize tasks and manage multiple projects simultaneously.
- Experience in customer service, preferably in a financial services or insurance industry setting.
- Ability to work in a fast-paced environment, with a strong focus on customer satisfaction and team collaboration.
- Property and Casualty License and Life and Health License required.
We offer a competitive salary, paid time off, and opportunities for growth and development within our agency. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
