Office Administrator
hace 2 semanas
As an Office Manager at Bill Hepburn - State Farm Agent, you play a pivotal role in empowering our agency to achieve its goals. Your responsibility is to implement and support office policies, ensuring seamless execution of advantageous customer experiences. By collaborating with other team members, you create smooth operations to capitalize on the opportunities offered by insurance products and financial services. Your organized and detail-oriented skillset promotes the basis for people in our community to have access to what they need.
Responsibilities:
- Establish and maintain customer relationships, providing follow-up as needed.
- Deliver prompt, accurate, and friendly customer service, addressing inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Utilize a customer-focused, needs-based review process to educate customers about insurance options.
- Maintain the office in a well-organized and equipped state, ensuring it meets customer needs and effectively markets relevant products.
Qualifications:
- Excellent communication skills, including written, verbal, and listening abilities.
- Highly organized and detail-oriented.
- Experience in customer service is required, with experience in managing customer service preferred.
- Able to work in and manage a team environment.
- Experience in Windows computer applications is necessary.
- Able to coordinate and collaborate with others to achieve agency goals.
- Able to succeed in a fast-paced environment.
- Able to obtain Property and Casualty License.
- Able to obtain Life and Health License.
BENEFITS:
Our agency offers a range of benefits, including paid time off, salary plus commission/bonus, growth potential, and opportunities for advancement within the agency. Compensation: $40,000.00 - $50,000.00 per year.
At Bill Hepburn - State Farm Agent, we are dedicated to helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We provide insurance and financial services, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, and Health Insurance. If you are a motivated and organized professional seeking a challenging and rewarding role, we encourage you to consider joining our team.
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