Front Office Supervisor

hace 2 semanas


San Juan, San Juan, Puerto Rico Schulte Hospitality Group A tiempo completo

Job Title: Front Office Supervisor

About the Role:

We are seeking a dynamic and service-oriented Front Office Supervisor to join our team at Schulte Hospitality Group. As a Front Office Supervisor, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and memorable experience.

Key Responsibilities:

  • Provide top-notch service to guests, exceeding their expectations
  • Assign tasks to staff for efficient department operation
  • Train new associates and cross-train existing staff
  • Interview and hire new associates for the department
  • Promote teamwork and associate morale
  • Treat people with respect and recognize associate successes
  • Have a thorough knowledge of emergency procedures and ensure staff responds appropriately
  • Assist Emergency Response Team as necessary
  • Monitor daily status of rooms, rates, and packages
  • Coordinate blocking of rooms and ensure accurate status and readiness for check-in
  • Hire, coach, and discipline direct reports
  • Interact positively and professionally with guests to resolve issues
  • Demonstrate knowledge of EEO policy, Fair Employment Practices, and Fair Labor Standards Act
  • Promote a harassment-free work environment
  • Act as Manager on Duty as required

Requirements:

  • In-depth knowledge of hotel Front Desk operations
  • Basic math skills
  • Ability to communicate effectively verbally and in writing
  • Strong leadership skills
  • Ability to exceed expectations of guests and team members
  • Excellent time management skills

About Us:

Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restaurateurs operating more than 200 locations across 38 states and 3 countries.

What We Offer:

  • A rewarding, fun, and flexible work environment
  • Exciting perks
  • An atmosphere designed to encourage and promote career growth within the company
  • A robust benefit package, including:
    • Work Today, Get Paid today, with Daily Pay
    • Free Telemedicine and Virtual Mental Health care access for All Associates starting day one
    • Multiple Health Insurance and Life Insurance options
    • 401k Plan + Company Match
    • Paid Time Off
    • Holiday Pay
    • Pet Insurance
    • Employee Assistance Program
    • Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more

  • Front Office Liaison

    hace 2 semanas


    San Juan, San Juan, Puerto Rico Fresh Form Draft A tiempo completo

    Job Title: Front Office RepresentativeAt Fresh Form Draft, we are seeking a highly organized and customer-focused Front Office Representative to join our team.Key Responsibilities:Greet visitors and clients with a warm and professional demeanor.Manage appointment scheduling and maintain the front desk calendar.Provide accurate information about events,...

  • Front Office Director

    hace 2 semanas


    San Juan, San Juan, Puerto Rico The Condado Plaza Hotel A tiempo completo

    Job Title: Front Office DirectorAs a Front Office Director at The Condado Plaza Hotel, you will be responsible for directing and administering all Front Office Operations to ensure profitability, control costs, and quality standards to provide total guest satisfaction with the highest level of courteous, professional, and efficient service within Hilton...


  • San Juan, San Juan, Puerto Rico Asian Pacific Healthcare Venture A tiempo completo

    Job SummaryWe are seeking a highly organized and detail-oriented Front Office Representative to join our team at Asian Pacific Healthcare Venture. As a key member of our clinical operations team, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient patient flow.Key ResponsibilitiesRegister patients and collect...

  • Front Office Coordinator

    hace 2 semanas


    San Juan, San Juan, Puerto Rico Athletico Physical Therapy A tiempo completo

    Job SummaryWe are seeking a highly skilled and organized Patient Experience Coordinator to join our team at Athletico Physical Therapy. As a key member of our front office team, you will be responsible for delivering exceptional customer service and ensuring a positive experience for our patients.Key ResponsibilitiesProvide exceptional customer service to...


  • San Juan, San Juan, Puerto Rico Burlington A tiempo completo

    At Burlington, we're committed to creating a diverse and inclusive work environment where everyone can thrive. As a Retail Front End Supervisor, you'll play a vital role in leading our store teams to deliver exceptional customer service and drive sales results. This leadership position offers a unique opportunity to develop your skills and grow with our...


  • San Juan, San Juan, Puerto Rico Homewood Suites & Hampton Irvine A tiempo completo

    Front Desk SupervisorHomewood/Hampton Irvine Spectrum is seeking a dedicated and experienced Front Desk Supervisor to lead our front desk team. The ideal candidate will ensure exceptional service for our guests, supervise the team, resolve issues, and uphold our standards of service excellence.Key Responsibilities:Supervision of Staff: Lead, mentor, and...

  • Front Desk Associate

    hace 2 semanas


    San Juan, San Juan, Puerto Rico Somos Hotel A tiempo completo

    About Somos HotelSomos Hotel is a small business in San Juan, PR. We are professional, agile and professional.Our work environment includes:Modern office settingFood providedGrowth opportunitiesJob Overview: We are seeking an experienced and highly organized Front Desk Manager to manage the front desk and provide exceptional customer service to our patients....

  • Front Desk Representative

    hace 2 semanas


    San Juan, San Juan, Puerto Rico Remington Hotels A tiempo completo

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Remington Hotels. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience during their stay.Key ResponsibilitiesProvide warm and welcoming greetings to guests, ensuring a...

  • Front Desk Representative

    hace 2 semanas


    San Juan, San Juan, Puerto Rico United Service Companies A tiempo completo

    Job Title: Front Desk AgentThe Front Desk Agent plays a vital role in providing exceptional guest experiences at our hotel. As a key member of our team, you will be responsible for ensuring that every guest feels welcome and supported throughout their stay.Key Responsibilities:Welcome and greet guests in a friendly and professional mannerHandle guest...


  • San Juan, San Juan, Puerto Rico Marriott Vacations Worldwide A tiempo completo

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Manager to join our team at Marriott Vacations Worldwide. As a key member of our front office team, you will be responsible for ensuring exceptional customer service and maximizing financial performance.Key ResponsibilitiesManage day-to-day front desk operations, ensuring high-quality...


  • San Juan, San Juan, Puerto Rico Lifestance Health A tiempo completo

    Job Summary: We are seeking a highly skilled Medical Office Coordinator to join our team at Lifestance Health. As a key member of our front office staff, you will be responsible for managing daily activities, ensuring quality customer service, and providing administrative support to our clinicians.Key Responsibilities:Manage front desk responsibilities,...

  • Front Desk Representative

    hace 2 semanas


    San Juan, San Juan, Puerto Rico Mudafort Consultant A tiempo completo

    Job SummaryMudafort Consultant is seeking a highly skilled and experienced Front Desk Clerk to join our team. As a key member of our front office staff, you will be responsible for providing exceptional customer service, managing patient flow, and maintaining a clean and organized workspace.ResponsibilitiesAnswer and direct phone calls in a professional and...

  • Front Desk Coordinator

    hace 2 semanas


    San Juan, San Juan, Puerto Rico Cortes Industrial Organization A tiempo completo

    Cortes Industrial, a 47-year industry leader, is seeking a skilled Receptionist to join their team in Caguas, PR. Key requirements include experience in reception work, strong customer service skills, and proficiency in basic Microsoft Office applications, including Outlook and Excel, as well as effective file management.Responsibilities:Provide exceptional...


  • San Juan, San Juan, Puerto Rico Lifestance Health A tiempo completo

    Job SummaryWe are seeking a highly organized and detail-oriented Medical Office Coordinator to join our team at Lifestance Health. As a key member of our front office staff, you will be responsible for ensuring the smooth operation of our practice, providing exceptional customer service to patients and clinicians, and supporting the overall success of our...

  • Front Desk Representative

    hace 2 semanas


    San Juan, San Juan, Puerto Rico The Tryst Beachfront Hotel A tiempo completo

    Hotel Front Desk Agent Job DescriptionWe are seeking a highly skilled and customer-focused Hotel Front Desk Agent to join our team at The Tryst Beachfront Hotel. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key Responsibilities:Register...


  • San Juan, San Juan, Puerto Rico Condado Clinic, Llc A tiempo completo

    Job OverviewWe are seeking a highly organized and detail-oriented Medical Office Assistant to join our team at Condado Clinic, Llc. As a Medical Office Assistant, you will play a vital role in ensuring the smooth operation of our medical office, providing administrative support to our doctors and patients.ResponsibilitiesPerform front desk duties, including...

  • Front Desk Representative

    hace 2 semanas


    San Juan, San Juan, Puerto Rico The Tryst Beachfront Hotel A tiempo completo

    Hotel Front Desk Agent Job DescriptionWe are seeking a highly skilled and customer-focused Hotel Front Desk Agent to join our team at The Tryst Beachfront Hotel. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key...


  • San Juan, San Juan, Puerto Rico Pinnacle Fertility A tiempo completo

    Patient Concierge Opportunity at Pinnacle FertilityPinnacle Fertility is a leading fertility care platform dedicated to helping individuals and couples achieve their dream of starting a family. As a Patient Concierge, you will play a vital role in providing exceptional patient care and support throughout their journey.Responsibilities:Greet and check in...

  • Pet Food Store Supervisor

    hace 2 semanas


    San Juan, San Juan, Puerto Rico Kriser'S Natural Pet A tiempo completo

    Job Title: Pet Food Store SupervisorAt Kriser's Natural Pet, we are passionate about providing exceptional service to our pet parents and making a difference in the lives of pets. As a Pet Food Store Supervisor, you will play a key role in delivering outstanding customer experiences, managing store operations, and promoting pet health and wellness.Key...


  • San Juan, San Juan, Puerto Rico Maverick Gaming A tiempo completo

    Job SummaryWe are seeking a highly skilled and customer-focused Hotel Front Desk Agent to join our team at Maverick Gaming. As a key member of our front desk team, you will be responsible for providing exceptional guest service, handling reservations, and ensuring a seamless experience for our guests.Key ResponsibilitiesProvide superior guest service and...