Office Experience Manager

hace 4 semanas


San Juan, San Juan, Puerto Rico abarca health A tiempo completo
About the Role

Abarca Health is seeking a highly skilled and experienced Manager of Office Experience to lead our physical office operations. As a key member of our Talent Strategy team, you will be responsible for ensuring the smooth day-to-day functioning of our facilities, providing exceptional administrative support to our executive staff, employees, and clients, and fostering a positive and productive work environment.

Key Responsibilities
  • Manage general office functions, including purchasing, building maintenance, employee seating, and facilities.
  • Develop and maintain relationships with vendors and suppliers to ensure timely delivery of office supplies and equipment.
  • Provide project and administrative support to executive staff, employees, and clients, including coordinating travel arrangements and accommodations.
  • Ensure effective interdepartmental coordination and communication to plan and execute area projects.
  • Manage the internal ticket request system for operational effectiveness and reporting.
  • Secure scheduling of travel arrangements and accommodations for consultants and employees.
  • Coordinate and provide administrative support to Executives and Senior Leaders regarding expense reports, meetings, and event coordination.
  • Optimize and streamline processes to improve the workplace environment.
  • Coach and mentor other team members and provide guidance in solving complex issues.
  • Ensure compliance with all procurement processes and policies.
Requirements
  • Bachelor's Degree in Business Administration or relevant field.
  • 8+ years of experience in Project or Office Management, Customer Service, Hospitality, or Employee & Client Experience.
  • 3+ years of experience managing a team.
  • Excellent organizational and problem-solving skills, with a focus on providing exceptional overall service.
  • Strong business acumen and proven success in driving results and solving problems.
  • A creative mind with an ability to suggest innovative ideas and improvements.
  • Space planning and multitasking expertise.
  • Excellent oral and written communication skills, with bilingual fluency in English and Spanish required.
  • Able to respond after hours for emergencies and work outside of designated hours as needed.
Preferred Qualifications
  • Organization Guru
  • Analytical & Critical Thinking
  • Challenge Accepted
  • Responsible and Accountable
  • Customer Service Oriented
Physical Requirements
  • Must be able to access and navigate each department at the organization's facilities.
  • Able to lift 50 pounds.
  • Sedentary work that primarily involves sitting/standing.

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