Customer Service Specialist
hace 4 días
Job Description
We are seeking a highly skilled Office Clerk to join our team. As an Office Clerk, you will be responsible for:
- Providing administrative support to our Mortgage Dispatch Support and CRIM Department.
- Requesting suppliers' documents, including appraisals, title studies, plot plans, legal documents, employment verifications, hazard and title insurance quotes, cancellation statements, among others.
- Following up with suppliers to ensure documents are received within the established timeframe.
- Receiving and filing documents electronically.
- Preparing and generating reports.
- Collecting and distributing paperwork between departments.
- Answering telephones, directing calls, and taking messages.
Required Skills and Qualifications
To be successful in this role, you will need:
- A bachelor's degree or equivalent experience.
- At least one year of experience in administrative tasks and customer service.
- Excellent communication and interpersonal skills.
- The ability to work under pressure and meet deadlines.
- Fluent oral and written communication in English.
- Knowledge of MS Office 365 applications: Outlook, Excel, Word, Teams, SharePoint.
Work Environment
We offer a dynamic and supportive work environment, with opportunities for professional growth and development.
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