Customer Service Specialist

hace 4 días


Guaynabo, Guaynabo, Puerto Rico Buscojobs Puerto Rico A tiempo completo

Job Description

We are seeking a highly skilled Office Clerk to join our team. As an Office Clerk, you will be responsible for:

  • Providing administrative support to our Mortgage Dispatch Support and CRIM Department.
  • Requesting suppliers' documents, including appraisals, title studies, plot plans, legal documents, employment verifications, hazard and title insurance quotes, cancellation statements, among others.
  • Following up with suppliers to ensure documents are received within the established timeframe.
  • Receiving and filing documents electronically.
  • Preparing and generating reports.
  • Collecting and distributing paperwork between departments.
  • Answering telephones, directing calls, and taking messages.

Required Skills and Qualifications

To be successful in this role, you will need:

  • A bachelor's degree or equivalent experience.
  • At least one year of experience in administrative tasks and customer service.
  • Excellent communication and interpersonal skills.
  • The ability to work under pressure and meet deadlines.
  • Fluent oral and written communication in English.
  • Knowledge of MS Office 365 applications: Outlook, Excel, Word, Teams, SharePoint.

Work Environment

We offer a dynamic and supportive work environment, with opportunities for professional growth and development.



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