Automotive Sales and Service Leader

hace 2 días


Guaynabo, Guaynabo, Puerto Rico Appleone A tiempo completo

Role Overview: As a Call Center Manager at Appleone, you will be responsible for leading a team of professionals to deliver exceptional customer service and drive business growth through strategic lead generation and follow-up initiatives.

Key Responsibilities:

  • Lead a high-performing team of BDC representatives to achieve sales and service objectives.
  • Develop and execute plans to optimize lead conversion rates, improve customer satisfaction, and increase sales revenue.
  • Collaborate with cross-functional teams, including marketing and sales, to align business strategies and drive results.
  • Provide coaching and training to team members to enhance their skills and knowledge in areas such as customer service, sales, and lead handling.
  • Monitor and analyze KPIs to inform business decisions and optimize performance.
  • Prepare and present regular performance reports to senior management, highlighting successes and areas for improvement.

Requirements:

  • Bachelor's degree in Business Administration, Marketing, or a related field.
  • Minimum of 3 years' experience in a BDC or call center environment, preferably within the automotive industry.
  • Proven experience in managing a team and meeting sales and service goals.
  • Proficient in CRM software, MS Office (Excel, Outlook, Word), and other relevant tools.
  • Fluent in both Spanish and English (written, conversational, and comprehension).
  • Strong interpersonal and communication skills.
  • Ability to work in a fast-paced, target-driven environment.


  • Guaynabo, Guaynabo, Puerto Rico Johnson Controls A tiempo completo

    The Commercial HVAC Sales Executive is an integral part of the Johnson Controls team, responsible for driving sales growth and customer satisfaction. This role requires a unique blend of technical knowledge, sales acumen, and exceptional customer service skills.Job RequirementsTo succeed in this role, candidates should have a proven track record of success...


  • Guaynabo, Guaynabo, Puerto Rico Johnson Controls A tiempo completo

    The Johnson Controls team is seeking a highly motivated and results-driven Commercial HVAC Sales Executive to join our team. As a key member of our sales team, you will play a vital role in driving sales growth and customer satisfaction.About the RoleThis dynamic role requires a unique blend of technical knowledge, sales acumen, and exceptional customer...


  • Guaynabo, Guaynabo, Puerto Rico Appleone A tiempo completo

    Job Description: As a Call Center Manager at Appleone, you will play a critical role in driving business growth by leading a team of professionals to deliver exceptional customer service and achieve sales and service objectives.Responsibilities:Manage and motivate a team of BDC representatives to meet or exceed sales and service targets.Develop and implement...


  • Guaynabo, Guaynabo, Puerto Rico Johnson Controls A tiempo completo

    As a key member of the Johnson Controls team, the Commercial HVAC Sales Executive will play a vital role in driving sales growth and customer satisfaction. This dynamic role requires a unique blend of technical knowledge, sales acumen, and exceptional customer service skills.Job OverviewThe Commercial HVAC Sales Executive will be responsible for identifying...


  • Guaynabo, Guaynabo, Puerto Rico Appleone A tiempo completo

    Job Summary: We are seeking a highly motivated and experienced Call Center Manager to lead our Business Development Center (BDC) at Appleone. The ideal candidate will have a proven track record of managing high-performing teams, driving sales growth, and delivering exceptional customer service.About the Role:Manage and motivate a team of BDC representatives...


  • Guaynabo, Guaynabo, Puerto Rico Johnson Controls A tiempo completo

    Job Overview:">We are seeking a skilled and experienced sales professional to drive growth within assigned accounts, developing long-term customer relationships and driving sales through consultative selling.Main Responsibilities:">Sell our offerings persuasively, persistently, and confidently to building owners and contractors, reaching optimal profit...


  • Guaynabo, Guaynabo, Puerto Rico Johnson Controls A tiempo completo

    About Our Company:">Johnson Controls is a leading provider of building solutions. We are committed to delivering exceptional customer experiences and driving growth through innovative solutions.Job Description:">This role requires a highly motivated and experienced sales professional to drive growth within assigned accounts. The ideal candidate will have a...


  • Guaynabo, Guaynabo, Puerto Rico Buscojobs Puerto Rico A tiempo completo

    Job DescriptionWe are seeking a highly skilled Office Clerk to join our team. As an Office Clerk, you will be responsible for:Providing administrative support to our Mortgage Dispatch Support and CRIM Department.Requesting suppliers' documents, including appraisals, title studies, plot plans, legal documents, employment verifications, hazard and title...


  • Guaynabo, Guaynabo, Puerto Rico Sweet And Fit Temptation A tiempo completo

    **Job Description:**We are Sweet And Fit Temptation, a company that strives to provide the best experience for our customers. We are looking for a customer service representative who can handle incoming calls and emails, respond to inquiries and resolve issues related to our products and services.**Responsibilities:**Handle incoming calls and emails from...


  • Guaynabo, Guaynabo, Puerto Rico Buscojobs Puerto Rico A tiempo completo

    Company Overview:As a leading financial institution in Puerto Rico, we are dedicated to providing innovative financial solutions that meet the evolving needs of our customers.Job Description:We are seeking an experienced Business Development Manager to join our team. The successful candidate will be responsible for executing sales and marketing plans,...


  • Guaynabo, Guaynabo, Puerto Rico Busy Season Staffing Solutions A tiempo completo

    About Busy Season Staffing Solutions">We are a leading staffing agency specializing in temporary, contract-to-hire, temp-to-perm employment solutions for accounting and finance professionals.">Job Overview">We have an exciting opportunity for a skilled Financial Operations Specialist - Invoice and Billing Expert to join our team at Busy Season Staffing...


  • Guaynabo, Guaynabo, Puerto Rico Johnson Controls A tiempo completo

    Company Overview:We are a leading provider of building management and HVAC solutions, seeking an experienced JCI/Metasys Controls Service Technician to join our team. With a strong presence in the industry, we pride ourselves on delivering exceptional service and innovative solutions to our customers.Estimated Salary:$83,200 - $95,400 per annum (based on 40...


  • Guaynabo, Guaynabo, Puerto Rico Appleone A tiempo completo

    **Job Description:**The Administrative Support role at Appleone is ideal for individuals who thrive in fast-paced environments and are passionate about delivering exceptional results. If you have a keen eye for detail and excel in collaborative settings, we encourage you to apply.**Main Responsibilities:**Organize and analyze data related to shipments,...


  • Guaynabo, Guaynabo, Puerto Rico Buscojobs Puerto Rico A tiempo completo

    About UsPopular is Puerto Rico's leading financial institution, dedicated to helping customers achieve their financial goals.We offer a wide range of services and financial solutions, with a presence in the United States, the Caribbean, and Latin America.Our team is committed to providing exceptional customer service and support.Job DescriptionWe are seeking...


  • Guaynabo, Guaynabo, Puerto Rico Appleone A tiempo completo

    **About the Role:**We are looking for an organized and detail-oriented individual to fill the role of Administrative Support at Appleone. The successful candidate will have excellent communication skills and be able to effectively collaborate with our operations team.**Key Responsibilities:**Collect and analyze monthly reports on shipments, pricing, and...


  • Guaynabo, Guaynabo, Puerto Rico Appleone A tiempo completo

    **Job Overview:**At Appleone, we are seeking an experienced Administrative Support professional to join our team. As a key member of our operations department, you will be responsible for providing critical support to our daily administrative tasks.**Responsibilities:**Collaborate with the operations team to collect and organize monthly reports on shipments,...


  • Guaynabo, Guaynabo, Puerto Rico Busy Season Staffing Solutions A tiempo completo

    At Busy Season Staffing Solutions, we are seeking a highly skilled and detail-oriented Financial Accountant to join our team.Job OverviewThe ideal candidate will have a Bachelor's Degree in Accounting, Finance, Business Administration, or a related field. They should possess solid understanding of basic accounting principles and proficiency in accounting...

  • Restaurant Associate

    hace 16 horas


    Guaynabo, Guaynabo, Puerto Rico Panda Restaurant Group A tiempo completo

    We are a family-owned American Chinese Restaurant concept dedicated to delivering exceptional dining experiences. Our mission is built on creating an organization where people can better their lives.As a Service and Kitchen Team Associate, you will play a vital role in providing great customer service and cooking food for our guests. You will thrive in a...


  • Guaynabo, Guaynabo, Puerto Rico Stretch Room A tiempo completo

    Why Choose Us?The Stretch Room offers a unique blend of traditional and innovative approaches to physical therapy, ensuring that our patients receive comprehensive and effective care. Our team of experienced professionals is dedicated to delivering exceptional service, fostering a positive and supportive environment, and promoting a culture of continuous...


  • Guaynabo, Guaynabo, Puerto Rico Johnson Controls A tiempo completo

    We are seeking an experienced and skilled HVAC systems technician to join our team at Johnson Controls. As a High Performance HVAC Systems Technician, you will have the opportunity to work with cutting-edge equipment in commercial and industrial settings.Johnson Controls provides factory certification through our Service Technical Academy (STA) with...