Patient Communications Representative

hace 2 semanas


San Juan, San Juan, Puerto Rico New York Cancer & Blood Specialists A tiempo completo
Patient Communications Operator

We are seeking a highly skilled Patient Communications Operator to join our team at New York Cancer & Blood Specialists. As a key member of our patient access team, you will play a critical role in ensuring seamless communication with our patients and their families.

Key Responsibilities:
  • Answer high-volume telephone calls and respond to patient inquiries in a timely and professional manner
  • Resolve patient issues and concerns in a courteous and empathetic manner
  • Enter patient data into our computer system with accuracy and attention to detail
  • Protect patient confidentiality and adhere to HIPAA guidelines at all times
Requirements:
  • At least 1 year of experience as a call center operator, preferably in the medical field
  • Excellent computer and customer service skills
  • High school diploma required
  • Bilingual English/Spanish a plus
What We Offer:
  • Competitive salary up to $22 an hour based on experience and education
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development

New York Cancer & Blood Specialists is an Equal Opportunity Employer. We are committed to diversity and inclusion in the workplace.



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