Patient Service Representative

hace 4 semanas


San Juan, San Juan, Puerto Rico West Suburban Medical Center A tiempo completo
Job Title: Patient Service Representative

At West Suburban Medical Center, we are committed to providing exceptional patient care and service. We are seeking a Patient Service Representative to join our team.

Job Summary:

The Patient Service Representative will be responsible for interviewing patients and families to identify concerns and special needs. They will work closely with the healthcare team, hospital departments, and administration to solve problems and facilitate a positive patient experience.

Key Responsibilities:
  • Utilize empathetic listening and cultural sensitivity to support patient dignity
  • Establish rapport with patients and families to learn their preferences and concerns
  • Communicate findings to the healthcare team and investigate concerns and complaints
  • Report trends in patient feedback and complaints to the patient experience team and collaborate on action plans
  • Interact with patients and families to improve and reinforce satisfaction with the patient experience
Requirements:
  • 3 years of clinical experience in a clinical specialty area
  • High School Diploma or equivalent
  • BLS certification preferred
  • Ability to speak and write English to the extent necessary for safe and efficient performance of the job
What We Offer:

West Suburban Medical Center is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.



  • San Juan, San Juan, Puerto Rico Advocate Health A tiempo completo

    Job OverviewAt Advocate Health, we are seeking a highly skilled Patient Service Representative to join our team. The successful candidate will be responsible for providing exceptional patient care and administrative support in a fast-paced medical office environment.Key ResponsibilitiesGreets and registers patients, ensuring accurate billing and demographic...


  • San Juan, San Juan, Puerto Rico Physical Rehabilitation Network A tiempo completo

    Patient Service Representative Job DescriptionAs a valued member of our team at Physical Rehabilitation Network, you will play a crucial role in providing exceptional customer service and administrative support to ensure a seamless experience for our patients.Key Responsibilities:Patient Interaction: Greet and welcome patients with professionalism and...


  • San Juan, San Juan, Puerto Rico Advocate Health A tiempo completo

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Advocate Health. As a key member of our medical office staff, you will be responsible for providing exceptional customer service to patients, families, and healthcare providers.Key ResponsibilitiesProvide efficient and effective customer service...


  • San Juan, San Juan, Puerto Rico Advocate Health A tiempo completo

    Job SummaryAs a Patient Service Representative at Advocate Health, you will play a vital role in ensuring the smooth operation of our medical office. Your primary responsibility will be to provide exceptional patient service, ensuring that patients receive timely and efficient care.Key Responsibilities• Greet and register patients accurately, verifying...


  • San Juan, San Juan, Puerto Rico Balance Health A tiempo completo

    Job Title: Part-Time Patient Service RepresentativeWe are seeking a Part-Time Patient Service Representative to join our team at Balance Health. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a smooth experience for our patients.Key Responsibilities:Greet patients and check them in for...


  • San Juan, San Juan, Puerto Rico Dental Care Alliance A tiempo completo

    About the RoleWe are seeking a highly skilled and customer-focused Patient Service Representative to join our team at Dental Care Alliance. As a key member of our clinical team, you will be responsible for providing exceptional patient service and satisfaction while operating in a team-based environment.Key ResponsibilitiesProvide a high level of patient...


  • San Juan, San Juan, Puerto Rico Advocate Health A tiempo completo

    Job SummaryWe are seeking a highly skilled Patient Service Representative to join our Neurology Infusion team. As a key member of our team, you will provide exceptional patient service, ensuring a positive experience for our patients and their families.ResponsibilitiesProvide efficient and high-quality service to patients, addressing their needs and concerns...


  • San Juan, San Juan, Puerto Rico Lenox Hill Radiology A tiempo completo

    Job Title: Patient Service RepresentativeAt Lenox Hill Radiology, we are committed to delivering exceptional patient care and service. As a Patient Service Representative, you will play a vital role in ensuring a positive experience for our patients.Key Responsibilities:Greet and register patients in a friendly and service-oriented manner.Obtain or verify...


  • San Juan, San Juan, Puerto Rico Dental Care Alliance A tiempo completo

    OverviewWe are seeking a highly skilled Patient Service Representative to join our clinical team at Old Bridge Dental. This individual will provide exceptional patient service and satisfaction while operating in a team-based environment. The ideal candidate will be a support person to all staff members and patients in the office, answering phones, handling...


  • San Juan, San Juan, Puerto Rico Advocate Aurora Health A tiempo completo

    **Key Responsibilities:**Provides high-quality service to patients who arrive for appointments or request appointments via telephone or in person.**Key Responsibilities Include:** Efficiently manage patient inquiries and requests Deliver exceptional customer service in a fast-paced environment Collaborate with healthcare professionals to ensure seamless...


  • San Juan, San Juan, Puerto Rico Advocate Health A tiempo completo

    Job Summary: We are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Advocate Health. In this per diem opportunity, you will play a vital role in providing exceptional patient care and support services.Responsibilities:Provide efficient and high-quality service to patients, responding to their inquiries and...


  • San Juan, San Juan, Puerto Rico Dental Care Alliance A tiempo completo

    OverviewWe are seeking a highly skilled Patient Service Representative to join our clinical team at Old Bridge Dental. This individual will provide exceptional patient service and satisfaction while operating in a team-based environment.ResponsibilitiesProvide warm and welcoming atmosphere by greeting patients upon arrival and dismissal.Promptly address...


  • San Juan, San Juan, Puerto Rico Ohiohealth A tiempo completo

    Part-Time Patient Registration Representative OpportunityWe are seeking a part-time Patient Registration Representative to join our team at Grove City Methodist Hospital. This role is responsible for collecting accurate demographic and financial information to produce clean claims for hospital reimbursement.Key Responsibilities:Collect and verify patient...


  • San Juan, San Juan, Puerto Rico Sagility Llc A tiempo completo

    About Sagility LLCSagility LLC is a global leader in business process management, dedicated to optimizing the member and patient experience. With a blend of technology-powered services and decades of healthcare expertise, we drive positive outcomes for our clients.Job Title: Remote Customer Service RepresentativeWe are seeking a highly motivated and...


  • San Juan, San Juan, Puerto Rico STERIS A tiempo completo

    Job SummarySTERIS is seeking a highly skilled Field Service Representative to join our team. As a Field Service Representative, you will be responsible for providing exceptional customer service and technical support to our customers in the healthcare industry.Key ResponsibilitiesProvide on-site preventative maintenance, troubleshooting, repair, and...


  • San Juan, San Juan, Puerto Rico Recruiters A tiempo completo

    Customer Service Representative Job DescriptionWe are seeking a skilled Customer Service Representative to join our team in a hybrid office setting. As a Customer Service Representative, you will be responsible for answering and documenting customer phone calls, as well as supporting company services scheduling.Key Responsibilities:Answer and document...

  • Healthcare Professional

    hace 2 semanas


    San Juan, San Juan, Puerto Rico Advocate Aurora Health A tiempo completo

    **Key Responsibilities:*** Deliver exceptional patient service at our Family Medicine clinic.* Respond to patient inquiries and requests in a timely and professional manner.* Ensure seamless day-to-day operations of the front desk.**What We're Looking For:*** A friendly and approachable individual who is passionate about providing excellent patient care.*...


  • San Juan, San Juan, Puerto Rico Sterling Engineering A tiempo completo

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at Sterling Engineering. As a Customer Service Representative, you will be responsible for providing exceptional customer service, resolving customer inquiries, and maintaining customer account details.Key...


  • San Juan, San Juan, Puerto Rico Fifth Third A tiempo completo

    Job Title: Lead Customer Service RepresentativeFifth Third Bank is seeking a highly skilled and experienced Lead Customer Service Representative to join our team. As a key member of our financial center, you will be responsible for providing exceptional customer service, resolving complex customer issues, and leading a team of customer service...


  • San Juan, San Juan, Puerto Rico Hy-Vee, Inc. A tiempo completo

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a Customer Service Representative to join our team at Hy-Vee, Inc. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our customers, processing mail and Western Union orders, and performing various tasks to enhance the shopping...