Patient Communications Specialist
hace 2 semanas
Patient Communications Specialist
We are seeking a skilled Patient Communications Specialist to join our team at New York Cancer & Blood Specialists. In this role, you will be responsible for answering telephones at a high volume, responding to inquiries, and resolving issues in a timely and professional manner.
Key Responsibilities:
- Answer telephones and respond to inquiries
- Resolve issues and provide excellent customer service
- Enter data into the computer system
- Protect patient privacy by adhering to HIPAA confidentiality guidelines
Requirements:
- At least 1 year of experience as a call center operator, preferably in the medical field
- Excellent computer and customer service skills
- High school diploma required
- Bilingual English/Spanish a plus
What We Offer:
- Salary up to $22 an hour based on experience and education
- A dynamic and supportive work environment
- The opportunity to work with a leading healthcare organization
About Us:
New York Cancer & Blood Specialists is a rapidly growing organization serving over 50,000 patients annually. We are committed to providing exceptional patient care and are seeking a skilled Patient Communications Specialist to join our team.
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