Pharmacy Customer Service Specialist

hace 2 semanas


Guaynabo, Guaynabo, Puerto Rico Target Human Resources Solutions A tiempo completo

At Target Human Resources Solutions, we are seeking a highly skilled Pharmacy Customer Service Specialist to join our team. This role is ideal for individuals who are passionate about delivering exceptional customer service and have a strong background in pharmacy operations.

About the Role

This position involves providing timely and effective assistance to pharmacies, providers, and beneficiaries through phone calls, emails, and other communication channels. The successful candidate will be responsible for resolving claims-related issues, answering questions, and guiding customers through the process of claim transmission, reimbursement, and payment.

The ideal candidate will possess excellent communication skills, both written and verbal, as well as the ability to work in a fast-paced environment with multiple priorities. They will also be proficient in using various software applications and systems, including customer service management tools.

Requirements
  • Pharmacy Technician, Technical, or Associate Degree
  • Puerto Rico Board of Pharmacy Technician Registry Certificate (CPhT) or prospect
  • 1-2 years of customer service or call center experience in a healthcare environment (preferable)
  • Full bilingual proficiency (Spanish/English written and verbal)
Salary Range

The estimated salary for this role is between $35,000 and $45,000 per year, depending on location and experience.

About Us

We are an equal opportunity employer committed to diversity and inclusion. We welcome applications from women, minorities, veterans, and individuals with disabilities.



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