Pharmacy Technician Support Specialist
hace 5 días
Appleone is a leading provider of staffing solutions, and we are currently seeking a highly skilled Pharmacy Technician Support Specialist to join our team. This role plays a critical part in ensuring the delivery of exceptional customer service to providers, beneficiaries, and pharmacies through inbound and outbound calls.
Job Summary:The Pharmacy Technician Support Specialist will provide technical assistance and support to clients regarding pharmacy-related inquiries. This includes answering questions, resolving issues, and providing guidance on various pharmacy-related topics. The ideal candidate should possess excellent communication skills, both written and verbal, as well as strong problem-solving abilities.
To be successful in this role, you should have an Associate Degree in Pharmacy Technology or a related field, with at least one year of experience in a similar position. Additionally, you must be proficient in English and Spanish, as full bilingual proficiency is required for this role.
Key Responsibilities:Provide exceptional customer service to clients through inbound and outbound calls, addressing their concerns and resolving issues in a timely manner.
Respond to client inquiries regarding pharmacy-related topics, providing accurate and up-to-date information to ensure seamless support.
Work collaboratively with internal teams to resolve complex issues and escalate when necessary.
Develop and maintain knowledge of pharmacy policies, procedures, and regulations to provide accurate guidance to clients.
Associate Degree in Pharmacy Technology or a related field.
At least one year of experience in a pharmacy or related field.
Full bilingual proficiency in English and Spanish.
We offer a competitive salary package, including benefits and opportunities for growth and development. Our employees enjoy a dynamic work environment, supportive colleagues, and recognition for their achievements.
Estimated salary: $45,000 - $60,000 per year, depending on experience and qualifications. We look forward to hearing from you
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