Front Desk Hospitality Specialist

hace 2 semanas


Carolina, Carolina, Puerto Rico Aire De Olive A tiempo completo
Hotel Front Desk Agent Job Description

We are seeking a highly skilled Hotel Front Desk Agent to join our team at Aire De Olive. As the first point of contact for our guests, you will be responsible for ensuring their stay is comfortable and memorable.

  • Key Responsibilities:
  • Register guests and manage their reservations
  • Provide information about rooms, rates, and amenities
  • Manage online and phone reservations
  • Liaise with housekeeping staff to ensure rooms are clean and tidy
  • Confirm group reservations and arrange personalized services
  • Upsell additional facilities and services

Requirements:

  • Work experience as a Hotel Front Desk Agent or similar role
  • Experience with hotel reservations software
  • Excellent communication and organizational skills
  • Customer service attitude

Benefits:

  • Health Insurance
  • Free parking
  • Flexible schedules
  • Discounts in properties
  • Incentives programs

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