Front Desk Representative
hace 6 días
Job Summary
The Front Desk Representative is responsible for delivering exceptional customer service to all guests, while maintaining a high level of productivity and efficiency. This role requires a unique blend of technical skills, communication abilities, and problem-solving expertise.
Key Responsibilities
- Greet and welcome guests in accordance with Highgate Hotel standards.
- Maintain accurate records and perform data entry tasks.
- Respond to guest inquiries and resolve issues in a timely and professional manner.
- Assist with room reservations, check-ins, and check-outs.
- Operate the PBX console and other Front Desk equipment.
- Collaborate with other departments to ensure seamless guest experiences.
- Stay up-to-date on hotel policies, procedures, and promotions.
- Maintain a clean and organized work area.
Requirements
- High School diploma or equivalent required.
- Previous customer service experience preferred.
- Basic computer skills and data entry abilities.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Flexibility to work varying shifts, including weekends and holidays.
-
Front Desk Representative
hace 3 semanas
Carolina, Carolina, Puerto Rico Embassy Suites By Hilton San Juan Hotel & Casino A tiempo completoJob Title: Front Desk AgentJob Summary:The Front Desk Agent is responsible for providing exceptional customer service to guests, ensuring a seamless and enjoyable experience during their stay. This role requires a high level of attention to detail, effective communication skills, and the ability to multitask in a fast-paced environment.Key...
-
Front Desk Representative
hace 6 días
Carolina, Carolina, Puerto Rico Highgate A tiempo completoJob SummaryThe Front Desk Agent role at Highgate is a critical position that requires a unique blend of customer service skills, technical knowledge, and attention to detail. As a Front Desk Agent, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay.Responsibilities• Greet and...
-
Hotel Front Desk Representative
hace 3 semanas
Carolina, Carolina, Puerto Rico Residence Inn Isla Verde A tiempo completoJob SummaryWe are seeking a highly skilled and customer-focused Guest Service Agent to join our team at Residence Inn Isla Verde. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.Key ResponsibilitiesProvide warm and welcoming service to all guests,...
-
Front Desk Hospitality Specialist
hace 4 días
Carolina, Carolina, Puerto Rico Aire De Olive A tiempo completoHotel Front Desk Agent Job DescriptionWe are seeking a highly skilled Hotel Front Desk Agent to join our team at Aire De Olive. As the first point of contact for our guests, you will be responsible for ensuring their stay is comfortable and memorable.Key Responsibilities:Register guests and manage their reservationsProvide information about rooms, rates, and...
-
Front Desk Associate
hace 3 semanas
Carolina, Carolina, Puerto Rico Sonesta Hotels A tiempo completoJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Clerk to join our team at Sonesta Hotels. As a Front Desk Clerk, you will be responsible for delivering exceptional guest service, handling reservations, and ensuring a seamless experience for our guests.Key ResponsibilitiesProvide exceptional guest service, responding to guest...
-
Front Desk Associate
hace 3 semanas
Carolina, Carolina, Puerto Rico Sonesta Hotels A tiempo completoJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Clerk to join our team at Sonesta Hotels. As a Front Desk Clerk, you will be responsible for delivering exceptional guest service, handling reservations, and ensuring a seamless experience for our guests.Key ResponsibilitiesProvide exceptional guest service, responding to guest...
-
Hotel Front Desk Representative
hace 6 días
Carolina, Carolina, Puerto Rico Highgate A tiempo completoJob SummaryThe Guest Service Coordinator is responsible for providing exceptional service to all guests during their stay at Highgate Hotel. This role requires a high level of attention to detail, excellent communication skills, and the ability to multitask in a fast-paced environment.Key ResponsibilitiesGreet and welcome all guests in accordance with...
-
Hotel Front Desk Representative
hace 3 semanas
Carolina, Carolina, Puerto Rico Highgate A tiempo completoJob SummaryThe Guest Service Agent is a key member of the Highgate Hotel team, responsible for providing exceptional service to guests during their stay. This role requires a high level of attention to detail, excellent communication skills, and the ability to multitask in a fast-paced environment.ResponsibilitiesProvide warm and welcoming service to guests,...
-
Front Desk Receptionist
hace 3 semanas
Carolina, Carolina, Puerto Rico Trilogy Spa Holdings A tiempo completoJob SummaryThe Front Desk Receptionist is a key member of our team, responsible for providing exceptional guest experiences and ensuring seamless operations at our spa. As a Front Desk Receptionist, you will be the first point of contact for our guests, providing comprehensive guidance on spa procedures and services, booking appointments, and handling retail...
-
Guest Services Representative
hace 3 días
Carolina, Carolina, Puerto Rico Verdanza Hotel A tiempo completoJob Summary:The Guest Services Agent is a vital member of the Verdanza Hotel team, providing exceptional service to guests during their stay. As a friendly and efficient representative, you will be the first point of contact for guests, handling check-ins, checkouts, and addressing any concerns they may have.Key Responsibilities:Provide attentive and...
-
Multilingual Front Desk Representative
hace 4 días
Carolina, Carolina, Puerto Rico Astrawatt Solar A tiempo completoJob Title: Bilingual Receptionist (Spanish/English)At Astrawatt Solar, we are seeking a skilled Bilingual Receptionist to join our team. The ideal candidate will be responsible for providing exceptional customer service in both English and Spanish, serving as the first point of contact for clients and visitors.Key Responsibilities:Greet and assist visitors...
-
Hotel Receptionist
hace 3 semanas
Carolina, Carolina, Puerto Rico Aire De Olive A tiempo completoHotel Front Desk Agent Job DescriptionWe are seeking a highly skilled and customer-focused Hotel Front Desk Agent to join our team at Aire De Olive. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Manage all aspects...
-
Guest Services Representative
hace 2 semanas
Carolina, Carolina, Puerto Rico Highgate A tiempo completoJob SummaryThe Guest Services Agent is responsible for providing exceptional service to all guests during their stay. This includes greeting and welcoming guests, answering inquiries, and resolving any issues that may arise.Key ResponsibilitiesGreet and welcome all guests in accordance with Highgate Hotel standards.Answer guest inquiries about hotel...
-
Front Desk Team Member
hace 5 días
Carolina, Carolina, Puerto Rico Sonesta Hotels A tiempo completoDescriptionDuties and Responsibilities:Deliver exceptional service to guests and clients in accordance with the Sonesta G.U.E.S.T. standards.Register guests, issue room keys, and provide information on hotel services and room location.Process all cash and credit card transactions accurately and in compliance with established procedures.Maintain the security...
-
Hotel Front Desk Associate
hace 5 días
Carolina, Carolina, Puerto Rico Highgate A tiempo completoJob SummaryThe Guest Service Professional is responsible for providing exceptional guest service and support to all hotel guests during their stay. This role requires a strong customer service focus, attention to detail, and ability to work effectively in a fast-paced environment.ResponsibilitiesProvide warm and welcoming service to all guests, responding to...
-
Customer Service Ambassador
hace 5 días
Carolina, Carolina, Puerto Rico Trilogy Spa Holdings A tiempo completoJob Summary: The Front Desk Receptionist is a critical member of the Trilogy Spa Holdings team, responsible for delivering exceptional customer experiences and ensuring seamless operations. Key responsibilities include providing guests with comprehensive guidance on spa procedures and services, booking appointments, and maintaining high levels of customer...
-
Guest Relations Coordinator
hace 3 semanas
Carolina, Carolina, Puerto Rico Sonesta Hotels A tiempo completoJob Title: Guest Relations CoordinatorDescriptionThe Guest Relations Coordinator plays a vital role in ensuring the ultimate guest experience and comfort at Sonesta Hotels. This position requires a high level of customer service skills, attention to detail, and the ability to work under pressure.Duties and Responsibilities:Assist the Rooms Division Manager...
-
Guest Relations Coordinator
hace 3 semanas
Carolina, Carolina, Puerto Rico Sonesta Hotels A tiempo completoJob SummaryWe are seeking a highly skilled Guest Relations Coordinator to join our team at Sonesta Hotels. As a key member of our Front Office team, you will be responsible for providing exceptional guest service and ensuring that our guests have a memorable and enjoyable stay with us.Key ResponsibilitiesAssist the Rooms Division Manager with administrative...
-
Facilities Maintenance Specialist
hace 5 días
Carolina, Carolina, Puerto Rico Highgate A tiempo completoJob Overview As a Maintenance Engineer with Highgate, you will play a crucial role in the upkeep and maintenance of our properties. Responsibilities Assist with the operation maintenance and repair of equipment. Change out light bulbs perform preventative maintenance for guest rooms to include: vinyl repair touch up paint minor furniture repair tub...
-
Security Officer/Parking
hace 3 semanas
Carolina, Carolina, Puerto Rico Highgate A tiempo completoJob SummaryThe Parking Security Officer is a vital member of the Highgate Hotel team, responsible for ensuring the safety and security of our guests and employees. This role requires a high level of attention to detail, excellent communication skills, and the ability to work independently in a fast-paced environment.Key ResponsibilitiesProvide security and...