Guest Services Representative

Job Title: Guest Relations CoordinatorDescriptionThe Guest Relations Coordinator plays a vital role in ensuring the ultimate guest experience and comfort at Sonesta Hotels. This position requires a high level of customer service skills, attention to detail, and the ability to work under pressure.Duties and Responsibilities:Assist the Rooms Division Manager...

Job SummaryWe are seeking a highly skilled Guest Relations Coordinator to join our team at Sonesta Hotels. As a key member of our Front Office team, you will be responsible for providing exceptional guest service and ensuring that our guests have a memorable and enjoyable stay with us.Key ResponsibilitiesAssist the Rooms Division Manager with administrative...

Job Title: Front Desk AgentJob Summary:The Front Desk Agent is responsible for providing exceptional customer service to guests, ensuring a seamless and enjoyable experience during their stay. This role requires a high level of attention to detail, effective communication skills, and the ability to multitask in a fast-paced environment.Key...

Job SummaryThe Guest Service Agent is a key member of the Highgate Hotel team, responsible for providing exceptional service to guests during their stay. This role requires a high level of attention to detail, excellent communication skills, and the ability to multitask in a fast-paced environment.ResponsibilitiesProvide warm and welcoming service to guests,...

Job SummaryWe are seeking a highly skilled and customer-focused Guest Service Agent to join our team at Residence Inn Isla Verde. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.Key ResponsibilitiesProvide warm and welcoming service to all guests,...

Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Clerk to join our team at Sonesta Hotels. As a Front Desk Clerk, you will be responsible for delivering exceptional guest service, handling reservations, and ensuring a seamless experience for our guests.Key ResponsibilitiesProvide exceptional guest service, responding to guest...

Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Clerk to join our team at Sonesta Hotels. As a Front Desk Clerk, you will be responsible for delivering exceptional guest service, handling reservations, and ensuring a seamless experience for our guests.Key ResponsibilitiesProvide exceptional guest service, responding to guest...

Job SummaryThe Front Desk Receptionist is a key member of our team, responsible for providing exceptional guest experiences and ensuring seamless operations at our spa. As a Front Desk Receptionist, you will be the first point of contact for our guests, providing comprehensive guidance on spa procedures and services, booking appointments, and handling retail...

Hotel Front Desk Agent Job DescriptionWe are seeking a highly skilled and customer-focused Hotel Front Desk Agent to join our team at Aire De Olive. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Manage all aspects...

Job SummaryThe Spa Therapist is responsible for providing guests with comprehensive and professional spa services, including facials, baths, and body therapies. This role requires excellent communication skills, problem-solving skills, and a high level of customer service standards. The ideal candidate will have the ability to perform services using proper...

Job SummaryThe Parking Security Officer is a vital member of the Highgate Hotel team, responsible for ensuring the safety and security of our guests and employees. This role requires a high level of attention to detail, excellent communication skills, and the ability to work independently in a fast-paced environment.Key ResponsibilitiesProvide security and...

Job SummaryThe Poolside Spa Ambassador is a key member of our team, responsible for providing exceptional customer service to poolside guests. This role requires a high level of professionalism, excellent communication skills, and the ability to work in a fast-paced environment.ResponsibilitiesProvide comprehensive guidance and recommendations to poolside...

Job SummaryThe Administrative Assistant plays a vital role in the smooth operation of the reporting department at Highgate Hotel. This position requires a highly organized and detail-oriented individual who can provide exceptional customer service to guests and colleagues alike.Key ResponsibilitiesProvide a warm and welcoming experience for all guests,...

Job SummaryWe are seeking a highly motivated and detail-oriented Housekeeping Associate to join our team at Sonesta Hotels. As a Housekeeping Associate, you will be responsible for maintaining the cleanliness and organization of our hotel rooms and public areas.Key ResponsibilitiesDeliver exceptional customer service to our guests by ensuring their rooms are...

Overview The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards. ...

Description DUTIES AND RESPONSIBILITIES : Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards.  Register guests, issue room keys, and provide information on hotel services and room location. Answer phones in a prompt and courteous manner. Accurately process all cash...

Description DUTIES AND RESPONSIBILITIES : Assist the Rooms Division Manager with administrative duties and special project requirements. Respond quickly to guest requests and complaints. Establish and implement appropriate programs and service recovery guidelines that ensure the ultimate in guest experience and comfort.  Ensure that rooms are...

Benefits: Health insurance Paid time off Vision insurance 401(k) matching Dental insurance Employee discounts Service Providers have earning potential upwards of $40,000 (full-time) and $30,000 (part-time), based on services rendered and hours worked. Company Overview Trilogy Spa Holdings is a professional spa management company dedicated...

Overview The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards. ...

Company Overview Trilogy Spa Holdings is a professional spa management company dedicated to creating and operating the most innovative, service-centric, and performance-optimized branded spas in the hospitality industry. We currently operate spas in Arizona, California, Colorado, Florida, Nevada, New York, Puerto Rico, and Texas, where there is an enormous...

Benefits: 401(k) matching Employee discounts Paid time off Company Overview Trilogy Spa Holdings is a professional spa management company dedicated to creating and operating the most innovative, service-centric, and performance-optimized branded spas in the hospitality industry. We currently operate spas in Arizona, California, Colorado, Florida,...

Description - Analyze all guest and travel agent requirements through telephone and emails and recommend suitable options for all customers and assist to confirm all reservations. - Ensure all incoming calls with courtesy and ensure efficient resolution of all guest inquiries for various hotel services and operations. - Assist to make all room...

Company Overview Trilogy Spa Holdings is a professional spa management company dedicated to creating and operating the most innovative, service-centric, and performance-optimized branded spas in the hospitality industry. We currently operate spas in Arizona, California, Colorado, Florida, Nevada, New York, Puerto Rico, and Texas, where there is an enormous...

Overview The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards. ...

Overview The Administrative Assistant, is responsible for clerical, administrative, and other duties to assist in the smooth operation of the reporting department. He/she is also responsible for providing attentive, courteous and efficient service to all guests. Responsibilities Greet and welcome all guests in accordance with Highgate Hotel...

Description DUTIES AND RESPONSIBILITIES : Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards.  Work with Room Attendants with heavy items such as mattresses and linens. Deliver linens and other supplies to Room Attendants. Maintain the cleanliness and organization of...

Description DUTIES AND RESPONSIBILITIES : Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards.  Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction. Clean and service assigned rooms or areas...

Description DUTIES AND RESPONSIBILITIES : Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards.  Receive soiled and sort all articles by kind, color and degree of soil. Inspect all laundry and linens and records all damaged or stained items.  Operate washers and...

OverviewWhy Work HereMust Haves Overview The Beautiful Group is the largest owner and operator of luxury salons and spas in the world. We are based in Beverly Hills, California and operate over 600 locations throughout North America and Europe including Regis Salons, MasterCuts, Supercuts UK, Carlton Hair, Hennessy and others. Providing a luxurious...