Client Service Manager
hace 2 semanas
The Opportunity:
Harrison Gray Search And Consulting Llc is seeking a skilled Client Service Manager to provide exceptional service and support to our valued clients. This role involves managing day-to-day service needs, developing innovative solutions, and delivering a positive client experience.
This position operates in a hybrid work environment, with a minimum of 2 days in the office and the opportunity to work remotely for the remaining 3 days.
Key Responsibilities:
- Manage a middle market commercial book of business in direct support of local office operations
- Provide prompt, accurate, and thoughtful service to clients by meeting or exceeding their needs
- Identify and place quality programs with competitive pricing and favorable terms for new and existing clients
- Maintain accurate client records within the agency management system
- Analyze programs, coverages, loss runs, and pricing
- Develop and maintain strong relationships with clients and vendor partners
Requirements:
- 3-5+ years of experience in middle market commercial lines
- Property and casualty insurance license in good standing
- Excellent communication and interpersonal skills
- Ability to plan, prioritize, and organize work to meet or exceed deadline expectations
- Fluency in Chinese is a plus but not required
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