Client Service Manager

hace 2 semanas


Mayagüez, Mayagüez, Puerto Rico Harrison Gray Search And Consulting Llc A tiempo completo

The Opportunity:

Harrison Gray Search And Consulting Llc is seeking a skilled Client Service Manager to provide exceptional service and support to our valued clients. This role involves managing day-to-day service needs, developing innovative solutions, and delivering a positive client experience.

This position operates in a hybrid work environment, with a minimum of 2 days in the office and the opportunity to work remotely for the remaining 3 days.

Key Responsibilities:

  • Manage a middle market commercial book of business in direct support of local office operations
  • Provide prompt, accurate, and thoughtful service to clients by meeting or exceeding their needs
  • Identify and place quality programs with competitive pricing and favorable terms for new and existing clients
  • Maintain accurate client records within the agency management system
  • Analyze programs, coverages, loss runs, and pricing
  • Develop and maintain strong relationships with clients and vendor partners

Requirements:

  • 3-5+ years of experience in middle market commercial lines
  • Property and casualty insurance license in good standing
  • Excellent communication and interpersonal skills
  • Ability to plan, prioritize, and organize work to meet or exceed deadline expectations
  • Fluency in Chinese is a plus but not required

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