Restaurant Manager

hace 2 semanas


Río Grande, Puerto Rico Marriott International, Inc A tiempo completo
Restaurant Manager Job Summary

As a Restaurant Manager at Marriott International, you will be responsible for the daily supervision of restaurant operations, including menu planning, maintaining sanitation standards, and assisting servers and hosts on the floor during peak meal periods. You will strive to continually improve guest and employee satisfaction, and determine training needed to accomplish goals, then implement a plan.

Key Responsibilities:
  • Assist in the management of restaurant team, including handling employee questions and concerns, monitoring employees to ensure performance expectations are met, and providing feedback to employees based on observation of service behaviors.
  • Conduct daily restaurant operations, including ensuring all employees have proper supplies, equipment, and uniforms, communicating with the Chef and Restaurant Manager regarding food quality and service levels, and monitoring alcohol beverage service in compliance with local laws.
  • Provide exceptional customer service, including interacting with guests to obtain feedback on product quality and service levels, supervising staffing levels to ensure that guest service, operational needs, and financial objectives are met, and encouraging employees to provide excellent customer service within guidelines.
  • Conduct human resource activities, including supervising on-going training initiatives, using all available on the job training tools for employees, and communicating performance expectations in accordance with job descriptions for each position.

About Marriott International
Marriott International is an equal opportunity employer, committed to hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. We invite you to explore careers at Marriott International, where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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