Restaurant Operations Manager
hace 2 semanas
About Us: We're a vibrant, dynamic team dedicated to serving great food and exceptional experiences. As a Shift Leader at Mad Greens, you'll embody our core values and drive store performance. Your passion for hospitality and leadership will shine through in every interaction with our guests and team members.
About You: You thrive in fast-paced environments and are a natural motivator. You foster teamwork, connection, and growth, making you an ideal fit for our culture. Your excellent communication skills, adaptability, and strong work ethic will serve you well in this role.
The Job: As a Shift Leader, you'll provide ongoing support to the General Manager and Assistant General Manager. Your responsibilities will include leading the restaurant during their absence, monitoring training and development, and ensuring the safety and well-being of all team members. You'll also be responsible for maintaining a clean and organized environment, handling cash and credit transactions accurately, and addressing guest concerns in a professional manner.
Responsibilities:
- Lead the restaurant during the General Manager's and Assistant General Manager's absence
- Monitor training and development of existing and new team members
- Ensure the safety and well-being of all team members
- Maintain a clean and organized environment
- Handle cash and credit transactions accurately
- Address guest concerns in a professional manner
Requirements:
- Excellent guest service skills
- Ability to work in a fast-paced environment
- Team-oriented, adaptable, dependable, and strong work ethic
- Ability to communicate effectively with guests and team members
- Ability to work nights, weekends, and holidays
- Must be at least 18 years of age
- Must have reliable transportation
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