Restaurant Operations Manager

hace 4 semanas


Río Cañas Barrio, Puerto Rico First Watch Restaurants A tiempo completo
About the Position

At First Watch, we're looking for a Restaurant Operations Manager who shares our passion for serving others and delivering exceptional customer experiences. As a key member of our team, you'll be responsible for overseeing daily operations, ensuring high standards, and driving sales and traffic goals.

Key Responsibilities
  • Learns and supports our You First culture and core values
  • Supervises both kitchen operations and the overall dining experience
  • Coaches and observes the First Watch Five Steps of Service being implemented at every table
  • Responds with a sense of urgency to both customer and employee concerns
  • Communicates and takes immediate ownership of repair and maintenance issues
  • Is certified in food safety and identifies and coaches in all areas of safe food handling
  • Continuously scouts for and interviews candidates to join our team
  • Keeps our company assets secure, including computers, point of sale, security systems, and equipment
  • Understands the key responsibilities of every position in the restaurant
  • Puts an immediate stop to any inappropriate behavior, investigates as needed
  • Trains, coaches, and develops team members daily
  • Recognizes performance that goes above and beyond
  • Accounts for all daily revenues and deposits
  • Completes our admin duties and gets required paperwork in on time
What We Offer

As a Restaurant Operations Manager at First Watch, you'll enjoy a range of benefits, including:

  • One Shift - No Night Shifts. Ever.
  • Opportunity to grow your career with a great company and great people
  • 24/7 Employee Assistance Program
  • 401(K) Retirement Savings Program
  • Quarterly bonus payment based on restaurant's performance
  • Life Insurance
  • Short Term Disability
  • Long-Term Disability
  • Dental
  • Vision
  • Health Insurance
  • Bright Horizon - back up child and elder care
  • Spot Insurance
  • Supplemental Insurance (accident, critical illness, indemnity)
  • Meal Discount
  • Complimentary premium access to the Calm App, plus 5 gift subscriptions
  • Unlimited access to medical and behavioral telemedicine through Cirrus MD
  • Tuition Reimbursement & High School Diploma Program
  • Perks at Work (over 30,000 discounts on purchases for travel, fitness, auto event tickets & more)
  • Childcare Discount Program
  • Paid Time Off (PTO)

We're an equal opportunity employer and are committed to providing reasonable accommodations to qualified individuals with disabilities. If you're passionate about serving others and delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.



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