Restaurant Operations Manager
hace 4 semanas
The Restaurant General Manager will be responsible for executing all restaurant administrative duties, providing leadership to ensure the restaurant can sustain an acceptable level of day-to-day operations.
Key Responsibilities:- Creating value for our shareholders through efficient operations, appropriate cost controls, and profit management
- Effectively managing a corporate-owned restaurant within the policies and guidelines of the company, ensuring 100% customer satisfaction at all times
- Controlling day-to-day operations by scheduling labor, ordering food and supplies, and developing the restaurant team
- Ensuring OSHA, local health and safety codes, and company safety and security policy are met
- Controlling profit & loss, by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions
- Recruiting, interviewing, and hiring team members, conducting performance appraisals, taking discipline action, motivating, and training
- Ensuring maintenance of equipment, facility, and grounds through the use of a preventative maintenance program
- Ensuring food quality and 100% customer satisfaction
- Ensuring complete and timely execution of corporate & local marketing programs
- Ensuring a safe working and customer experience environment by facilitating safe work behaviors of the team
- Dedication to providing exceptional customer service
- Good communication skills, and strong interpersonal and conflict resolution skills
- Exceptional team building capability
- Basic business math and accounting skills, and strong analytical/decision-making skills
- Basic personal computer literacy
- College or university degree preferred but will consider experience
- Supervisory experience in either a food service or retail environment, including Profit & Loss responsibility
You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.
Store Number: 353
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