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Restaurant Operations Manager

hace 1 mes

Río Cañas Barrio, Puerto Rico First Watch Restaurants A tiempo completo
About the Position

We're seeking a skilled Restaurant Operations Manager to join our team at First Watch Restaurants. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our high standards of quality and customer service are consistently met.

Key Responsibilities:

  • Learns and supports our You First culture and core values
  • Puts their supervisory skills to work, making sure daily operations run according to plan and with high standards
  • Understands that we source great food for a reason and that our recipes must be followed
  • Knows the restaurant sales and traffic goals - and works to exceed them
  • Coaches and observes the First Watch Five Steps of Service being implemented at every table
  • Responds with a sense of urgency to both customer and employee concerns
  • Communicates and takes immediate ownership of repair and maintenance issues
  • Is certified in food safety - and identifies and coaches in all areas of safe food handling
  • Continuously scouts for and interviews candidates to join our team
  • Keeps our company assets secure; including computers, point of sale, security systems and equipment
  • Understands the key responsibilities of every position in the restaurant
  • Puts an immediate stop to any inappropriate behavior, investigates as needed
  • Trains, coaches, and develops team members daily
  • Recognizes performance that goes above and beyond
  • Accounts for all daily revenues and deposits
  • Completes our admin duties - and gets required paperwork in on time

About First Watch

First Watch is the leading Daytime Dining concept serving made-to-order breakfast, brunch and lunch using fresh ingredients. We have immense pride in our food which is why we don't subscribe to the old BOH versus FOH management structure. At First Watch, each manager is responsible for supervising both kitchen operations and the overall dining experience.

Why Work at First Watch?

We offer a competitive compensation package, including a quarterly bonus payment based on restaurant performance. Our employees are eligible for a range of benefits, including health insurance, 401(K) retirement savings, and paid time off. We also offer opportunities for career growth and development, as well as a fun and supportive work environment.

Equal Opportunity Employer

First Watch is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.