Technical Support Specialist
hace 21 horas
The Service Desk Technician plays a vital role at Nuc University - Corporate, ensuring seamless IT service delivery. As a first point of contact for end-users, this position manages incidents, requirements, and problems related to IT services.
Key responsibilities include:
- First level problem determination
- Problem/incident recording
- Problem resolution and escalation
To excel in this role, candidates should possess:
- Bachelor's Degree in Computer Sciences
- At least two (2) years or more in a similar position
- Fully bilingual (English and Spanish) oral and written
This is an equality employment opportunity/Affirmative Action for Minorities/Females/People with Disabilities/Veterans.
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