![Guara BiWestcare](https://media.trabajo.org/img/noimg.jpg)
Client Support Specialist
hace 2 días
About Us:
Guara Bi/Westcare is a leading organization dedicated to providing innovative solutions for substance use and mental health challenges.
Job Description:
This position requires a skilled professional to support our team in various aspects, including client tracking, data entry, and quality assurance processes.
Responsibilities:
- Track and follow up with clients to maintain an 80% follow-up rate.
- Administer admissions, discharge, and follow-up assessments.
- Enter knowledge assessments and other project data into the computer system.
- Assist Project Supervisors or Project Coordinators with quality assurance processes.
Required Skills and Qualifications:
- Minimum Bachelor's Degree in a social service field.
- Fully bilingual, fluent in English.
- At least one year of experience collecting and entering data.
- One year of experience working with substance using and/or mental health clients.
- Excellent language and interpersonal skills.
- Well-organized work habits.
- Strong verbal and written skills.
- Proficient in Microsoft Office software.
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