Customer Service Representative
hace 2 semanas
Customer Service Representative
We are seeking a dedicated professional to provide exceptional customer service and support to our clients. The ideal candidate will be responsible for communicating with customers via various channels, demonstrating excellent phone etiquette and communication skills, and conducting outbound calling to follow up with customers. Key responsibilities include assisting customers with inquiries, orders, and issue resolution, providing top-notch customer support and client services, and handling cash transactions accurately and efficiently. The successful candidate will possess strong communication skills, a customer-centric approach, and the ability to multitask and prioritize tasks effectively. This is a full-time position with a competitive hourly rate and a 40-hour workweek. The ideal candidate will be able to commute to our location in Carolina, PR, and may be required to relocate before starting work.
Responsibilities:
Communicate with customers via phone, email, and chat
Demonstrate excellent phone etiquette and communication skills
Conduct outbound calling to follow up with customers
Assist customers with inquiries, orders, and issue resolution
Provide top-notch customer support and client services
Handle cash transactions accurately and efficiently
Type and input customer information into the system
Qualifications:
Proficient in English language
Prior experience in customer service is preferred but not required
Ability to multitask and prioritize tasks effectively
Strong communication skills and a customer-centric approach
Familiarity with cash handling procedures is a plus
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