Customer Service Ambassador

hace 6 días


Carolina, Carolina, Puerto Rico Highgate A tiempo completo
Job Summary

The Guest Services Agent, also known as the Customer Service Ambassador, plays a pivotal role in ensuring that guests have an exceptional experience during their stay at Highgate. This individual is responsible for providing top-notch service, attending to guest needs, and maintaining a welcoming atmosphere throughout the hotel.

About Highgate
Highgate is a leading hospitality company dedicated to delivering outstanding service and creating memorable experiences for our guests. As a valued member of our team, you will be part of a dynamic and supportive environment that fosters growth and success.

Key Responsibilities
  • Deliver personalized service to guests, responding promptly to their inquiries and requests.
  • Manage check-in and check-out processes efficiently, ensuring seamless transitions for guests.
  • Process payments accurately, adhering to established policies and procedures.
  • Maintain up-to-date knowledge of hotel services, facilities, and promotions to provide informed recommendations to guests.
  • Collaborate with colleagues to resolve issues and address guest concerns in a professional and courteous manner.

Requirements
  • Degree in Hospitality or a related field (not required but preferred).
  • Previous experience in customer-facing roles, particularly in the hospitality industry.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Basic computer literacy and proficiency in relevant software systems.
  • Flexible scheduling, including evenings, weekends, and holidays, as needed.

What We Offer
A competitive salary range of $45,000 - $60,000 per year, based on experience and qualifications.

  • Carolina, Carolina, Puerto Rico Protalents A tiempo completo

    About ProtalentsProtalents is a dynamic company seeking an experienced Customer Service Ambassador to join our team at the Carolina airport. As a key member of our customer-facing staff, you will be responsible for delivering exceptional service and ensuring seamless experiences for our clients.Compensation PackageWe offer a competitive salary of $35,000 -...


  • Carolina, Carolina, Puerto Rico Pss Pathfinders,Inc A tiempo completo

    About Pss Pathfinders,IncWe are a reputable car rental company seeking an exceptional Customer Service Ambassador - Rental Experience Specialist to join our team. This role is responsible for providing outstanding service to our customers, ensuring their rental experience is seamless and memorable.Job DescriptionThis is a customer-facing position that...


  • Carolina, Carolina, Puerto Rico Trilogy Spa Holdings A tiempo completo

    Job Summary: The Front Desk Receptionist is a critical member of the Trilogy Spa Holdings team, responsible for delivering exceptional customer experiences and ensuring seamless operations. Key responsibilities include providing guests with comprehensive guidance on spa procedures and services, booking appointments, and maintaining high levels of customer...

  • Poolside Spa Ambassador

    hace 2 semanas


    Carolina, Carolina, Puerto Rico Trilogy Spa Holdings A tiempo completo

    Poolside Spa Ambassador Job SummaryThe Poolside Spa Ambassador is a key member of our team, responsible for providing exceptional customer service to poolside guests. This role requires a high level of professionalism, excellent communication skills, and the ability to work in a fast-paced environment.Responsibilities:* Provide comprehensive and professional...

  • Poolside Ambassador

    hace 2 semanas


    Carolina, Carolina, Puerto Rico Trilogy Spa Holdings A tiempo completo

    Company OverviewWe are Trilogy Spa Holdings, a boutique spa management company dedicated to creating innovative, service-centric, and performance-optimized branded spas in the hospitality industry. Our team of experienced spa operators and hospitality industry veterans drives our success.Job SummaryThe Poolside Spa Ambassador is responsible for providing...


  • Carolina, Carolina, Puerto Rico Jobtracks A tiempo completo

    Job OpportunityJobtracks is seeking a Customer Service Provider to join our team in the metro area. The ideal candidate will have previous customer service experience and be able to provide excellent support to our clients.RequirementsPrevious customer service experienceCurrent driver's licenseGood Conduct CertificateComplete availabilityBilingualAt...


  • Carolina, Carolina, Puerto Rico Empower Human Resources A tiempo completo

    Customer Service Agent Job SummaryWe are Empower Human Resources, and we are seeking a dedicated Customer Service Representative to provide exceptional customer service and support to our clients. Key Responsibilities• Communicate with customers via phone and provide excellent phone etiquette and communication skills.• Conduct outbound calling to follow...


  • Carolina, Carolina, Puerto Rico Empower Human Resources A tiempo completo

    Customer Service RepresentativeWe are seeking a dedicated professional to provide exceptional customer service and support to our clients. The ideal candidate will be responsible for communicating with customers via various channels, demonstrating excellent phone etiquette and communication skills, and conducting outbound calling to follow up with customers....

  • Customer Service Liaison

    hace 2 semanas


    Carolina, Carolina, Puerto Rico Msss A tiempo completo

    Job Description:A Customer Service Liaison plays a vital role in ensuring seamless service delivery for clients. As a liaison between clients and service providers, they assess client needs, coordinate service plans, and monitor progress. Key responsibilities include managing schedules, facilitating communication, and providing support to guarantee client...


  • Carolina, Carolina, Puerto Rico Pss Pathfinders,Inc A tiempo completo

    Pss Pathfinders,Inc is seeking a Customer Service Staff member to answer calls, make reservations, and clarify fees with clients. Key qualifications include a minimum high school or Associate degree, preferably, and being fully bilingual with excellent verbal and written communication skills. Additionally, a current PR driver's license and a customer...


  • Carolina, Carolina, Puerto Rico Betternal Digitals Inc. A tiempo completo

    Job SummaryBetternal Digitals Inc. seeks a skilled Customer Service Representative - Carolina to join its team. As a key member of the customer-facing team, you will be responsible for evaluating customer interactions, monitoring service levels, and identifying trends and patterns that impact the customer experience.Graduate or Bachelor's Degree in...


  • Carolina, Carolina, Puerto Rico GE Appliances, a Haier company A tiempo completo

    About the RoleWe're seeking a skilled Inbound Customer Service Representative to join our team at GE Appliances, a Haier company. As a key member of our customer support team, you'll play a vital role in delivering exceptional service to our customers.ResponsibilitiesProvide top-notch customer service via phone, email, and chat.Offer solutions to customer...


  • Carolina, Carolina, Puerto Rico Highgate A tiempo completo

    Job SummaryThe ideal candidate for this role will be a friendly and attentive individual who is able to provide excellent customer service in a fast-paced environment. Responsibilities will include greeting guests, processing transactions, and providing information about the hotel and its services.Key ResponsibilitiesProvide exceptional customer service to...


  • Carolina, Carolina, Puerto Rico Jobtracks A tiempo completo

    Jobtracks offers an exciting opportunity as a Customer Service Provider in the metro area.We are seeking individuals with previous customer service experience, preferably, to join our team and provide excellent service to our clients.The ideal candidate will have a current driver's license, Good Conduct Certificate, and complete availability. Bilingual...


  • Carolina, Carolina, Puerto Rico Walgreens A tiempo completo

    Job SummaryWe are seeking a highly skilled and customer-focused Pharmacy Customer Service Representative to join our team at Walgreens.The ideal candidate will possess excellent communication and problem-solving skills, with the ability to work in a fast-paced environment. As a Pharmacy Customer Service Representative, you will be responsible for providing...


  • Carolina, Carolina, Puerto Rico Betternal Digitals Inc. A tiempo completo

    Job DescriptionBettertal Digitals Inc. is seeking an experienced Customer Service Representative to join our team in the Carolina region.About the RoleThis is a full-time position responsible for evaluating customer interactions across all contact touchpoints, continuously monitoring service levels to identify trends and patterns that affect the overall...


  • Carolina, Carolina, Puerto Rico Sonesta Hotels A tiempo completo

    Job Overview">We are seeking a highly motivated and customer-focused Front Desk Clerk to join our team at Sonesta Hotels. As a key member of our front office staff, you will be responsible for delivering exceptional service to our guests, ensuring their stay is comfortable and memorable.

  • Fashion Ambassador

    hace 2 semanas


    Carolina, Carolina, Puerto Rico Torrid A tiempo completo

    About the RoleAs a Torrid Sales Associate, you will be the face of our brand, providing an exceptional shopping experience that encourages positive customer connections and loyalty.Key ResponsibilitiesProvide an amazing shopping experience through genuine interactions and sales, promotion, and product knowledge.Perform register functions while driving add-on...


  • Carolina, Carolina, Puerto Rico Sonesta Hotels A tiempo completo

    {"Responsibilities": "As a vital member of the Sonesta Hotels team, the Guest Relations Coordinator plays a key role in ensuring the highest level of satisfaction for our guests. Key responsibilities include responding quickly to guest requests and complaints, implementing programs and service recovery guidelines to enhance guest experience, and...


  • Carolina, Carolina, Puerto Rico Pss Pathfinders,Inc A tiempo completo

    About UsPss Pathfinders, Inc. is a reputable car rental company seeking highly skilled individuals to fill the role of Customer Service Staff. Estimated Salary: $45,000 - $55,000 per year Job Description: This position involves providing exceptional customer service to clients, answering calls, making reservations, and addressing their concerns about fees....