Sales and Profitability Leader
hace 2 meses
About Us
Chico's FAS is a leading retailer of private branded women's fashion clothing and accessories. We pride ourselves on delivering exceptional customer experiences and fostering a positive work environment.
Job SummaryThe Sales Lead will support Management in promoting a customer and product-focused sales culture. This role is responsible for establishing clear expectations, holding store teams accountable for achieving brand, performance, and behavior standards, and ensuring maximum profitability.
Key Responsibilities- Drive for Results:
- Establishes and communicates clear expectations to store teams and themselves.
- Performs and oversees basic operational activities, such as opening and closing duties, and merchandise flow processes.
- Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers.
- Build High Performing Teams:
- Motivates and inspires store teams, promoting a shared vision and modeling core values.
- Promotes an inclusive, collaborative approach to problem-solving.
- Customer Experience:
- Models, teaches, and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni-channel experience.
- Ensures prompt resolution of customer concerns.
- High school diploma or equivalent.
- 1+ year retail or sales management experience preferred.
- Excellent communication, verbal, and written skills.
- Excellent customer service skills.
Chico's FAS is an equal opportunity employer and welcomes applications from diverse candidates.
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