Retail Sales Lead Manager

hace 6 días


San Juan, San Juan, Puerto Rico Chico's FAS A tiempo completo
Overview

Chico's FAS is a leading retailer with a strong presence in the U.S. market, boasting approximately 1,300 boutiques and outlets across the country. With an extensive online platform for each of its brands, the company relies on sophisticated technology, resources, and infrastructure to ensure continued success. As a Sales Lead at Chico's FAS, you will be part of a diverse team of nearly 16,000 associates who share a commitment to excellence.


About the Job

The Sales Lead role is responsible for supporting management in promoting a customer-centric sales culture, where values and guiding principles take center stage in all store operations, including exceptional customer experiences and maximum profitability.


Responsibilities
  1. Drive for Results:
    • Establish clear expectations, holding store teams accountable for achieving brand standards.
    • Oversee operational activities, such as opening and closing duties, merchandise flow processes, and cash receipt reconciliation.
    • Schedule floor coverage within fiscal guidelines, maintaining knowledge of current sales and promotions.
  2. Build High Performing Teams:
    • Motivate and inspire store teams, promoting a shared vision while modeling core values.
    • Promote inclusive problem-solving approaches.
    • Communicate effectively with store teams and management to lead positive change.
  3. CUSTOMER EXPERIENCE:
    • Model and promote MAPS (Most Amazing Personal Service) principles and standards.
    • Utilize various sales techniques to communicate product knowledge to customers.
    • Recommend merchandise or help locate products based on customer needs.
    • Build and maintain customer relationships through clienteling and wardrobing.

Requirements

To succeed as a Sales Lead at Chico's FAS, you will need:

  1. A high school diploma or equivalent.
  2. At least one year of retail or sales management experience (preferred).
  3. Excellent communication, verbal, and written skills.
  4. Strong customer service skills.
  5. Ability to learn or adapt to company-provided technology.
  6. Familiarity with administrative aspects of store operations.
  7. Strong organizational skills and ability to multitask in a fast-paced environment.

Salary & Benefits

The estimated salary for this position is around $55,000 - $65,000 per year, depending on location and experience. Chico's FAS offers competitive benefits, including medical, dental, and vision insurance, 401(k) matching, and paid time off.


Why Work at Chico's FAS?

As a Sales Lead at Chico's FAS, you will have opportunities for professional growth and development, working with a talented team that shares a passion for delivering exceptional customer experiences. If you are looking for a challenging and rewarding role in a dynamic retail environment, we encourage you to apply.


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