Field Service Representative I

hace 2 días

San Juan, San Juan, Puerto Rico STERIS A tiempo completo

At STERIS, we are committed to delivering innovative healthcare and life science solutions that support patient care. As a Field Service Representative, you will play a critical role in maintaining and repairing medical devices and equipment, ensuring that our customers receive the highest level of service and support.



Key Responsibilities


  • Perform routine maintenance and repairs on medical devices and equipment, ensuring that they are functioning properly and safely.
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Collaborate with cross-functional teams to identify and implement process improvements, ensuring that our customers receive the best possible service.
  • Stay up-to-date with the latest medical device technologies and advancements, applying this knowledge to improve our services and support.
  • Work independently and as part of a team, demonstrating a strong commitment to teamwork and collaboration.


Requirements


  • Associate's degree in electronics, mechanical, or a related field, or equivalent experience.
  • 1-2 years of experience in medical device maintenance and repair, or a related field.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and cross-functional teams.
  • Strong technical skills, with the ability to troubleshoot and repair complex medical devices and equipment.
  • Ability to work in a fast-paced environment, with a strong focus on customer satisfaction and service.


Working Conditions


  • Work in a variety of settings, including hospitals, clinics, and medical device manufacturing facilities.
  • May be required to work in a fast-paced environment, with frequent interruptions and changing priorities.
  • May be required to lift, carry, and move heavy equipment and devices, with proper safety precautions.
  • May be required to work in a team environment, with a focus on collaboration and teamwork.


STERIS is an Equal Opportunity Employer, committed to equal employment opportunity and affirmative action programs to ensure that persons are recruited, hired, trained, transferred, and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state, or local law.



The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location's HR Office during normal business hours.



STERIS is a leading global provider of products and services that support patient care, with a focus on infection prevention and patient safety. We are committed to delivering innovative solutions that meet the evolving needs of our customers and patients.

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