Field Claims Investigator

hace 2 semanas


San Juan, San Juan, Puerto Rico Cincinnati Insurance Company, Inc. A tiempo completo

Field Claims Representative Job Summary

As a Field Claims Representative with Cincinnati Insurance Company, Inc., you will play a crucial role in investigating and evaluating multi-line insurance claims through personal contact to ensure accurate settlements. This role offers the opportunity to work independently, collaborate with diverse teams, and provide exceptional customer service.

Key Responsibilities:
Complete thorough claim investigations
Interview insureds, claimants, and witnesses
Consult police and hospital records
Evaluate claim facts and policy coverage
Inspect property and auto damages and write repair estimates
Prepare reports of findings and secure settlements with insureds and claimants
Utilize claims-handling software, company car, and mobile applications to adjust loss in a paperless environment
Provide superior and professional customer service

Qualifications:
Strong interpersonal and communication skills
Problem-solving and negotiation skills
Ability to work independently and follow-up in a timely manner
A valid driver's license
Bachelor's degree or equivalent experience



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