Customer Service Representative
hace 2 semanas
Job Summary
San Juan Property Group Llc is seeking a skilled Customer Service Representative to provide exceptional service to our guests. This role involves maximizing room revenue and occupancy while ensuring a positive experience for all guests during check-in, throughout their stay, and at checkout.
Key Responsibilities
Provide attentive, courteous, and efficient service to all guests
Maximize room revenue and occupancy
Maintain a clean and organized front desk area
Respond to guest inquiries and resolve issues in a timely manner
Requirements
One or more years of progressive experience in customer service or a related field
Associate Degree in a relevant area preferred
Proficiency in computer programs, including Microsoft Excel
Bilingual in Spanish and English
Strong interpersonal skills and attention to detail
Work Environment
Flexibility in work hours required, including long shifts, weekends, and holidays
Ability to exert up to 20 pounds of force occasionally
Must be able to stand for the entire shift
What We Offer
Competitive salary and benefits package
Opportunities for professional growth and development
Collaborative and dynamic work environment
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