Membership Representative I

hace 4 semanas


San Juan, San Juan, Puerto Rico Elevance Health A tiempo completo
Job Title: Membership Representative I

Elevance Health is seeking a highly skilled Membership Representative I to join our team. As a key member of our organization, you will be responsible for providing exceptional customer service to plan members, providers, and employer groups.

Key Responsibilities:
  • Respond to incoming calls and initiate outgoing calls to provide customer service and resolve issues.
  • Verify enrollment status, make changes to records, and research and resolve enrollment system rejections.
  • Address a variety of enrollment questions and concerns received by phone or mail.
  • May be responsible for billing and delinquency processes for assigned groups.
  • Ensure accuracy and timeliness of the membership and billing function.
Requirements:
  • High School diploma or GED and related experience.
  • Pre-employment test battery may be required.
About Elevance Health:

Elevance Health is a health company dedicated to improving lives and communities. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

We offer a range of market-competitive total rewards, including merit increases, paid holidays, Paid Time Off, and incentive bonus programs. We also offer medical, dental, vision, short and long term disability benefits, 401(k) + match, stock purchase plan, life insurance, wellness programs, and financial education resources.

Elevance Health operates in a Hybrid Workforce Strategy, requiring associates to work at an Elevance Health location at least once per week. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19.


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