Dynamic Operations Manager

hace 2 semanas


Río Cañas Barrio, Puerto Rico Panera Brands A tiempo completo
About the Role

We are seeking a talented Shift Leader to join our team at Panera Brands. As a Shift Leader, you will play a key role in ensuring the success of our store by providing exceptional customer service, managing daily operations, and leading a team of dedicated employees.

Key Responsibilities
  • Provide outstanding customer service by greeting customers, responding to their needs, and resolving any issues in a timely and professional manner.
  • Manage daily store operations, including opening and closing procedures, inventory management, and maintaining a clean and safe store environment.
  • Lead and motivate a team of employees to achieve sales goals, improve customer satisfaction, and maintain a positive work environment.
  • Train and develop employees to ensure they have the skills and knowledge needed to succeed in their roles.
  • Collaborate with the General Manager to achieve business objectives, including sales growth, customer satisfaction, and employee engagement.
  • Monitor and analyze sales data, customer feedback, and employee performance to identify areas for improvement and implement solutions.
What We Offer
  • A competitive hourly rate and opportunities for career advancement.
  • A comprehensive benefits package, including paid time off, health insurance, and a 401(k) matching program.
  • Flexible scheduling to accommodate your needs and preferences.
  • Opportunities for professional development and training to help you grow in your career.
Requirements
  • High school diploma or equivalent required; some college coursework or a degree preferred.
  • Previous experience in a customer-facing role or leadership position is a plus.
  • Ability to work a varied schedule, including mornings, evenings, and weekends.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers, employees, and management.
  • Ability to lift up to 25 pounds and stand for long periods of time.

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