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Car Wash Operations Manager

hace 1 mes

Río Cañas Barrio, Puerto Rico Sscw Enterprises A tiempo completo
Job Summary

Super Star Car Wash is seeking a highly motivated and experienced Manager in Training to join our team. As a Manager in Training, you will be responsible for assisting the location manager, supervising employees, and learning the ins and outs of our car wash operations.

Key Responsibilities
  • Assist the location manager in providing direction and supervision on site
  • Work closely with the General Manager and Operations Team to ensure seamless operations
  • Learn to execute open and close duties and follow designated procedures
  • Ensure a safe environment for all employees and customers by ensuring compliance with safety procedures and reporting safety or maintenance issues to management
  • Understand Quality Control factors associated with customer's overall experience, products and services, scheduling and labor cost control with respect to historical performance and seasonality
  • Communicate effectively at all levels with employees, customers, peers, and management
  • Motivate employees to complete job tasks efficiently and effectively
  • Facilitate and assess damage claims
  • Ensure compliance with all laws, rules, regulations, and policies at Local, State and Federal levels
  • Delegate authority to employees when appropriate
  • Support company initiatives, including but not limited to marketing, promotions, sales, customer service, and talent management initiatives
Requirements
  • Must be at least 18 years old
  • High School Diploma or GED
  • 1-3 years of supervisory experience in car wash, retail, or service capacity
  • Leadership Skills
  • High Level of Integrity
  • High Energy Level
  • Dependability
  • Professionalism
  • Service and Sales Focused
  • Team Orientated
  • Effective Communication Skills
  • Problem Solving Ability
Preferred Qualifications
  • Job knowledge, experience, and/or understanding in the following areas is preferred:
  • Products and services - car wash and detail
  • Labor management
  • Customer service and sales
  • Mechanical aptitude
  • Industry trends
  • Risk management
  • Safety
  • Basic business- P&L statements, POS (DRB) reports, spreadsheets, etc.
Working Conditions

This position requires the ability to interact with others, interpret spoken messages and utilize reason to resolve complex problems. The position also requires keyboarding, hearing and talking, frequent standing and walking, and frequent bending at the waist, twisting of the upper body, kneeling, being mobile on uneven surfaces, squeezing and crouching. The position also requires frequent lifting and carrying of 1-25 pounds (occasional up to 50#).

Super Star Car Wash is an Equal Opportunity Employer.