Retail Banking Service Representative

hace 2 semanas


Guaynabo, Guaynabo, Puerto Rico Oriental A tiempo completo
About the Role

We are seeking a highly skilled Retail Banking Service Representative to join our team at Oriental Bank in Guaynabo, Santa Maria Branch. In this role, you will be responsible for providing exceptional customer service and handling various transactional services.

Key Responsibilities:
  • Customer Service: Provide high-quality service to customers, adhering to all procedures and practices.
  • Transactional Services: Handle deposits, withdrawals, cashing checks, processing payments, transfers, and selling manager/officer checks.
  • Cash Management: Ensure compliance with cash management policies, maintain cash limits, and balance the cash fund at the end of each shift.
  • Transaction Logging: Maintain logs and registers transactions per established procedures.
  • Sales and Cross-Selling: Promote and provide information on bank products, services, and channels, identifying cross-selling opportunities.
Requirements:
  • Education: Associate's degree or approved credits in Business Administration or related field required.
  • Experience: One year of retail, customer service, or cash register experience required.
  • Skills: Excellent customer service and communication skills in English and Spanish, basic mathematical skills, detail-oriented, and able to manage multiple priorities.
Compensation and Benefits:

The estimated salary for this role is $45,000 - $60,000 per annum, depending on qualifications and experience. Benefits include competitive pay, comprehensive training, and opportunities for growth and development.



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