Customer Experience Advocate

hace 4 semanas


Guaynabo, Guaynabo, Puerto Rico Appleone A tiempo completo

At Appleone, we are committed to delivering exceptional customer experiences. As a Customer Service Representative, you will be the primary point of contact for customers with queries about our products, orders, and deliveries.

About the Role

We are seeking an experienced professional to provide top-notch support to our sales team and contribute to the smooth execution of the Sales Process.

Key Responsibilities
  • Handle customer inquiries and resolve issues in a timely and efficient manner.
  • Collaborate with sales executives to ensure seamless customer interactions.
  • Contribute to the development and implementation of strategies to improve customer satisfaction.
Requirements

To be successful in this role, you will need:

  • A Bachelor's degree in Business Administration or a related field.
  • Minimum 3 years of experience in customer service or a related field.
  • Excellent organizational skills, with the ability to multitask and prioritize workload effectively.
  • Exceptional written and verbal communication skills, including proficiency in Spanish and English.
  • Polite and effective telephone communication skills for handling customer calls.
What We Offer

We offer a competitive salary package, estimated at $45,000 per year, based on industry standards and location. In addition to your base salary, you can expect benefits such as health insurance, paid time off, and opportunities for professional growth and development.



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