Senior Business Analyst

hace 1 mes


Guaynabo, Guaynabo, Puerto Rico IEM, Inc. A tiempo completo
Job Description:

We are seeking a highly skilled Senior Business Analyst to join our team as a Work Management Specialist at IEM, Inc.

This role will involve working closely with various stakeholders to analyze and improve business processes, identifying areas for efficiency gains, and developing recommendations for implementation. As a key member of our work management team, you will be responsible for designing and implementing process improvements that drive business results.

The ideal candidate will have a strong understanding of work management systems, operational dependencies, and policy procedures. You will possess excellent analytical, problem-solving, and communication skills, with the ability to work effectively in a collaborative environment.

Responsibilities:
  • Analyze work performance metrics to identify trends and areas for improvement
  • Develop and implement process improvements to enhance business efficiency and productivity
  • Collaborate with cross-functional teams to design and implement solutions
  • Provide training and support to team members on new processes and systems
  • Monitor and evaluate the effectiveness of implemented solutions
Requirements:
  • Bachelor's degree in Business Administration, Project Management, or related field from an accredited university
  • 5 years of relevant experience in work management, operations, or a related field
  • Strong understanding of work management systems, operational dependencies, and policy procedures
  • Excellent analytical, problem-solving, and communication skills
  • Ability to work effectively in a collaborative environment
Preferred Qualifications:
  • Experience with Passport Work Management module and scheduling processes
  • Knowledge of Agile Methodology and critical path analysis
  • Excellent written and verbal communication skills in English and Spanish
Benefits and Compensation:

We offer a competitive salary range of $85,000 - $110,000 per annum, depending on experience, plus benefits including 10 paid holidays, vacation pay, sick pay, 401(k) plan with matching, and company-paid STD and LTD. The location for this role is Guaynabo and Santurce, PR.

About Us:

IEM, Inc. is a woman-owned company in Emergency Management that values teamwork, collaboration, flexible performance, actionable solutions, and integrity/ethics. We believe in the greater good and strive to attract individuals with excellent technical skills, creative minds, and innovative ideas to propel us forward.



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