Guest Service Expert

hace 3 semanas


Río Grande, Puerto Rico Marriott International, Inc A tiempo completo

Job Summary
As a Guest Service Expert at Marriott International, you will be responsible for delivering exceptional guest experiences in a fast-paced food and beverage environment. This role requires a high level of customer service skills, attention to detail, and the ability to work effectively in a team.

Key Responsibilities
Provide exceptional guest service, ensuring that every interaction is memorable and unique
Maintain a clean and organized work environment, adhering to company standards
Collaborate with the kitchen team to ensure seamless service delivery
Manage menu knowledge, including ingredients, preparation methods, and nutritional information
Participate in ongoing training and development to enhance skills and knowledge

Requirements
High school diploma or equivalent required
Less than 1 year of related work experience preferred
Ability to work in a fast-paced environment, standing for extended periods
Strong communication and interpersonal skills
Ability to lift up to 25 pounds without assistance and 50 pounds with assistance

About Marriott International
Marriott International is an equal opportunity employer, committed to diversity and inclusion. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

About St. Regis Hotels & Resorts
Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.


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