Night Guest Laundry Attendant
hace 3 semanas
The Night Guest Laundry Attendant is responsible for providing exceptional guest service and ensuring the cleanliness and organization of the hotel's laundry facilities. This role requires a strong commitment to providing a positive experience for our guests and maintaining a safe and secure environment.
Key Responsibilities- Assist guests with overnight needs, including checking in and checking out in accordance with company guidelines and procedures.
- Process all laundry in compliance with company standards, including treating for stains, washing, drying, and folding linens, terry, blankets, bedspreads, mattress pads, and shower curtains.
- Process all dishware in compliance with company standards, including washing, drying, and packaging.
- Stock all housekeeping carts, cart rooms, and laundry with appropriate product to ensure that PAR levels are maintained throughout the building, in compliance with company standards.
- Process reservations, registration, payment, and departures in accordance with company guidelines and procedures.
- Set up and maintain the grab and go breakfast in accordance with company standards.
- Perform periodic daily tours of the property to inspect for cleanliness and maintenance in accordance with standards.
- High School Diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
- Ability to understand and communicate in English proficiently to interact with guests and associates.
- Ability to operate the property management system technology.
- Ability to work through all shift reports and perform the audit function when necessary and assigned.
- Ability to understand and follow documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to complete routine reports and correspondence.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
- Ability to apply good judgment at all times.
- Ability to deal with problems, address, and solve guest-related issues.
- Weekly Pay
- Competitive Wages
- Great working environment
- Employee Recognition Programs
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Health Care and Dependent Care Flexible Spending Accounts
- Employer Paid Basic Life and AD&D Insurance
- Employer Paid Long Term Disability
- Optional Employee Paid - Voluntary Benefits
Esa Management, LLC is an Equal Opportunity Employer. It is the policy of Esa Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information, or any other characteristic protected by federal, state, or local laws.
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