Spa Guest Services Representative
hace 2 semanas
The Spa Front Desk Receptionist is responsible for providing exceptional guest service and ensuring a seamless experience for all spa guests. This includes greeting guests, answering phone calls, and assisting with questions regarding spa services and products.
Key Responsibilities:
- Provide warm and welcoming greetings to all guests.
- Answer phone calls promptly and efficiently.
- Assist guests with questions and concerns regarding spa services and products.
- Book appointments and manage the guest's experience.
- Maintain a clean and organized front desk area.
- Develop strong relationships with guests and provide exceptional customer service.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Detail-oriented and organized.
- Basic math and money handling skills.
- Bi-lingual.
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