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Retail Sales Associate with Customer Focus
hace 1 mes
Job Title: Store Support Associate
About the RoleWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Transformco Stores - Sears Hourly. As a Store Support Associate, you will be responsible for providing exceptional Member experiences, contributing to the overall financial performance of the store, and adhering to operational processes.
Key Responsibilities:
- Takes ownership of enhancing the customer experience by greeting all Members in a professional and engaging manner, demonstrating a Members First experience.
- Assists other Store Support associates with unloading DC trucks, moving merchandise to appropriate staging locations, and maintaining stockrooms in a neat, orderly, and safe manner, executing all new receipt functions.
- Serves Members promptly at Merchandise Pick Up.
- Performs Fill Floor process multiple times per day based on business need, pulling and staging merchandise both in the stockroom and on the floor.
- Executes Footwear Display verification and Floor Sample scans, completing follow-up actions.
- Lociates and pulls merchandise on Out of Stock Pull List and stocks/replenishes the merchandise on the floor, performing accurate count updates and inventory adjustments.
- Lociates and pulls merchandise and fixtures to support sales floor resets, performing all aspects of the reset.
- Completes minor repairs of stock and Member merchandise.
- Versed in the benefits of Shop Your Way, the elements of a WOW experience, and able to sell the program to Members.
- Adheres to merchandise and inventory protection standards.
- Performs promotional ad setup and take down without error or omissions in assigned areas.
- Folllows all store standards for backroom.
- Responsible for keeping the Footwear department ready all day and ensuring the sales floor is easy to shop, in stock, clean, signed, and organized for customers.
- Adheres to merchandise protection standards.
- Performs other duties as assigned.
Requirements:
- Bachelor's degree in retail management or related field (not required but preferred)
- Basic reading, arithmetic, and writing and oral communication skills
- Working while standing for long periods of time
- Lifting and holding bulky and large-sized merchandise, up to 50 lbs.
- Reaching, stretching, grabbing, pushing, lifting, holding, twisting, bending, turning, walking, shifting, and engaging in other physical movements required by the job
- Associates under the age of 18 prohibited from using freight elevators, ladders, compactors, balers, or hazardous or similar equipment, or performing backroom functions
- Basic Internet navigation skills
Estimated Salary: $22,000 - $28,000 per year, depending on location and experience. This estimate is based on the national average salary range for similar positions in the United States.
