Customer Experience Advocate

hace 3 semanas


San Juan, San Juan, Puerto Rico Appleone A tiempo completo
About the Role

We are seeking a highly organized and effective Sales Support Specialist to join our team at Appleone. This is a unique opportunity to work in a dynamic environment, providing exceptional support to sales executives and contributing to the Sales Process.

Key Responsibilities

The Sales Support Specialist will be the primary contact for customers with queries about products, orders, and deliveries. Key responsibilities include:

  • Providing timely and accurate responses to customer inquiries via phone and other communication channels.
  • Supporting sales executives in their daily tasks and activities.
  • Contributing to the development and implementation of sales strategies and processes.
Requirements

To be successful in this role, you will need:

  • A Bachelor's degree in Business Administration or a related field.
  • A minimum of 3 years of experience in Customer Service or a related field.
  • Excellent organizational skills, with the ability to multitask and prioritize workload effectively.
  • Exceptional written and verbal communication skills in both Spanish and English.
  • Polite and effective telephone communication skills for handling customer calls.
Salary and Benefits

We offer a competitive salary range of $45,000 - $60,000 per annum, depending on experience. In addition to a comprehensive benefits package, including medical insurance, paid time off, and professional development opportunities.



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