Customer Service Expert

hace 1 semana


San Juan, San Juan, Puerto Rico Appleone A tiempo completo

Job Summary

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We are seeking a highly skilled Customer Service Expert to join our team at Appleone. This role involves being the primary point of contact for customers with queries about products, orders, and deliveries.

Key Responsibilities

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The successful candidate will provide support for sales executives and contribute to the sales process by resolving customer complaints and issues in a professional and timely manner.

Requirements

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To excel in this role, you will need:

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  • Bachelor's degree in Business Administration or a related field">
  • Minimum of 3 years of experience in customer service or a related field">
  • Organizational skills, with the ability to multitask and prioritize workload effectively">
  • Excellent written and verbal communication skills in Spanish and English">
  • Polite and effective telephone communication skills for handling customer calls">

Salary and Benefits

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The estimated annual salary for this position is around $45,000-$55,000, depending on experience. In addition to a competitive salary, we offer a range of benefits, including health insurance, retirement plans, and paid time off.

Work Environment

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This role will be based in Guaynabo, where you will work most of the time. We are committed to providing a comfortable and productive work environment that allows you to succeed in your role.



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