Administrative Support Specialist

hace 2 semanas


Guaynabo, Guaynabo, Puerto Rico Popular A tiempo completo
About the Role

We are seeking an Administrative Support Specialist to join our team in Guaynabo. As a key member of our operations team, you will play a vital role in supporting our insurance business.

Job Summary

The successful candidate will be responsible for processing insurance policy submissions, updating customer files, and providing support to subscribers in preparing simple endorsements.

Key Responsibilities:
  1. Process insurance policy shipments to policyholders according to instructions received.
  2. Prepare and send insurance policies to creditors and insurance companies.
  3. Document work in the Agency's system and ensure it meets service levels established in the unit.
  4. Prepare and mail letters to policyholders for new business policies, renewals, and endorsements.
  5. Prepare insurance certificates according to subscriber instructions.
  6. Organize and work with detailed office or warehouse records.
  7. Verify policyholder information, including names, addresses, etc., is complete and in accordance with established standards.
  8. Perform record keeping and data entry into agency systems or policy issuance systems to maintain accurate customer information.
  9. Support subscribers in processing simple endorsements that do not require additional premium payments.
  10. Assist the Claims Unit in the event of a major catastrophic event.
Requirements:
  • Bachelor's Degree or equivalent experience in Office Systems.
  • At least one year of administrative work experience.
  • Strong attention to detail, quick thinking, and problem-solving skills.
What We Offer:

We offer a competitive salary of $45,000 per annum, commensurate with experience, and a range of benefits, including health insurance, retirement plan, and paid time off.

About Us

Popular is Puerto Rico's leading financial institution, offering a wide range of financial services and solutions to customers across the United States, the Caribbean, and Latin America.

Culture & Values

We value passion, teamwork, ownership, and innovation, and we are committed to making our customers' dreams come true by offering personalized financial solutions at each stage of their lives.



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