Guest Service Expert
hace 6 meses
POSITION SUMMARY
Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or . equivalent.
Related Work Experience: Less than 1-year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
-
Guest Service Support Expert
hace 6 meses
San Juan, Puerto Rico Marriott International A tiempo completoPOSITION SUMMARY Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Support Experts take the initiative and deliver a wide range of services to make sure food and...
-
Guest Experience Expert
hace 6 meses
San Juan, Puerto Rico Marriott International A tiempo completoPOSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what...
-
Guest Service Ambassador
hace 2 meses
San Juan, San Juan, Puerto Rico Schulte Hospitality Group A tiempo completoJob Title: Guest Service RepresentativeAbout the Role:We are seeking a highly skilled and customer-focused Guest Service Representative to join our team at Schulte Hospitality Group. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.Key...
-
Guest Service Ambassador
hace 1 mes
San Juan, San Juan, Puerto Rico Schulte Hospitality Group A tiempo completoJob Summary: We are seeking a skilled Guest Service Representative to join our team at Schulte Hospitality Group.About Us: Schulte Hospitality Group is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry.Key Responsibilities:Greets guests as they arrive, focusing on personal...
-
Hotel Guest Service Representative
hace 2 semanas
San Juan, San Juan, Puerto Rico Highgate A tiempo completoAt Highgate, we are seeking a motivated and customer-focused Hotel Guest Service Representative to join our team. This role is responsible for providing exceptional service to all guests during their stay, ensuring a memorable experience that exceeds expectations.
-
Part Time Guest Service Agent
hace 1 mes
San Juan, San Juan, Puerto Rico Hornblower Cruises and Events A tiempo completoAbout the Opportunity:We are seeking a highly motivated and customer-focused Guest Service Agent to join our team at Hornblower Cruises and Events. As a key member of our operations team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience on our ferry services.Key Responsibilities:Act as a...
-
Guest Room Attendant
hace 4 semanas
San Juan, San Juan, Puerto Rico Hampton Bar Harbor A tiempo completoJob Title: Guest Room AttendantWe are a top-ranked Hampton Inn by Hilton, offering seasonal job opportunities in Bar Harbor, Maine, near Acadia National Park.Job Overview:As a Guest Room Attendant, you will be responsible for ensuring the quality of cleanliness and customer service in our hotel guest rooms. This role requires attention to detail, excellent...
-
Mixologist and Service Expert
hace 2 semanas
San Juan, San Juan, Puerto Rico Verbena Food Fair @ Distrito T Mobile A tiempo completoJob DescriptionWe are seeking a skilled Mixologist and Service Expert to join our team at Verbena Food Fair @ Distrito T Mobile. As a key member of our hospitality staff, you will be responsible for providing exceptional customer service while crafting delicious cocktails and ensuring a memorable experience for our guests.
-
Customer Service Expert
hace 1 semana
San Juan, San Juan, Puerto Rico Appleone A tiempo completoJob Summary">We are seeking a highly skilled Customer Service Expert to join our team at Appleone. This role involves being the primary point of contact for customers with queries about products, orders, and deliveries.Key Responsibilities">The successful candidate will provide support for sales executives and contribute to the sales process by resolving...
-
Guest Service Representative
hace 5 meses
San Juan, Puerto Rico Schulte Hospitality Group A tiempo completoJob Description Schulte Hospitality Group is seeking a dynamic, service-oriented Guest Service Representative to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and...
-
Hospitality Professional
hace 4 semanas
San Juan, San Juan, Puerto Rico Schulte Hospitality Group A tiempo completoAbout the RoleSchulte Hospitality Group is seeking a skilled and experienced Beverage Expert to join our team in providing exceptional service to our guests.About UsSchulte Hospitality Group is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. Our diverse team operates over 200...
-
Optical Expert
hace 1 mes
San Juan, San Juan, Puerto Rico EssilorLuxottica A tiempo completoRole SummaryA skilled Optical Expert is needed to deliver exceptional service and expertise in the Sunglass Hut Experience. As an ambassador of the brand, you will be responsible for filling ophthalmic sunglass prescriptions, fitting and adapting lenses and frames, and performing all functions related to Store Operations.Key ResponsibilitiesWelcome and...
-
Customer Service Representative
hace 3 semanas
San Juan, San Juan, Puerto Rico Highgate A tiempo completoJob SummaryWe are seeking a highly motivated and customer-focused Guest Services Agent to join our team at Highgate. As a key member of our front desk staff, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.About the RoleThis role involves a range of tasks, including greeting and...
-
Customer Service Representative
hace 1 mes
San Juan, San Juan, Puerto Rico Marriott International A tiempo completoJob SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Marriott International. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, responding to their inquiries, and resolving any issues that may arise.Key ResponsibilitiesRespond to guest...
-
Front Office Supervisor
hace 1 mes
San Juan, San Juan, Puerto Rico Schulte Hospitality Group A tiempo completoJob Title: Front Office SupervisorCompany: Schulte Hospitality GroupJob Summary:We are seeking a skilled Front Office Supervisor to provide exceptional customer service and lead our front desk team to success. As a Front Office Supervisor, you will be responsible for ensuring a seamless guest experience, managing front desk operations, and supervising a team...
-
Customer Service Representative
hace 3 semanas
San Juan, San Juan, Puerto Rico Casa Condado Hotel A tiempo completoAbout Casa Condado HotelCasa Condado Hotel & Residences Boutique Hotel is a premier hotel located in the heart of Condado, San Juan, Puerto Rico. We are seeking a highly skilled and motivated Front Desk Agent to join our team.Job SummaryWe are looking for a customer-focused individual to work part-time or full-time shifts. As a Front Desk Agent, you will be...
-
Hospitality Service Ambassador
hace 4 semanas
San Juan, San Juan, Puerto Rico Highgate A tiempo completoAt Highgate, we are seeking a skilled Hospitality Service Ambassador to join our team.About the RoleThe Hospitality Service Ambassador is responsible for providing exceptional service to our guests by ensuring their prompt recognition and seating in outlets as assigned. This role involves working closely with servers to provide attentive, courteous, and...
-
Event Staff Supervisor
hace 2 semanas
San Juan, San Juan, Puerto Rico ASM Global A tiempo completoEvent Staff Supervisor Job DescriptionAbout the Role:The Event Staff Supervisor is responsible for ensuring guest satisfaction and addressing any complaints in a timely and professional manner. This role requires effective communication with event staff, clients, and management to ensure seamless execution of events.Key Responsibilities:Greet and direct...
-
Infrastructure Systems Expert
hace 1 mes
San Juan, San Juan, Puerto Rico Popular A tiempo completoAbout the RoleWe are seeking a skilled Infrastructure Systems Expert to join our team at Popular.Key ResponsibilitiesDesign and implement infrastructure solutions using on-prem/cloud technology.Enhance the overall quality of service delivered to internal users and clients.Collaborate with Cyber Security to evaluate and implement infrastructure solutions and...
-
Hotel Service Expert
hace 4 semanas
San Juan, San Juan, Puerto Rico Remington Hotels A tiempo completoCompany Overview"At Remington Hotels, we are committed to providing exceptional service and experiences for our guests. Our boutique hotel is located in the heart of San Juan, Puerto Rico, offering stunning views of the Condado Lagoon and easy access to local attractions.