Guest Service Ambassador

hace 1 mes


San Juan, San Juan, Puerto Rico Schulte Hospitality Group A tiempo completo

Job Title: Guest Service Representative

About the Role:

We are seeking a highly skilled and customer-focused Guest Service Representative to join our team at Schulte Hospitality Group. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.

Key Responsibilities:

  • Greet guests warmly and provide personalized service
  • Review arrival lists daily and prepare welcome amenities
  • Escort VIPs to their rooms and check them in prior to arrival
  • Answer phone calls promptly and efficiently
  • Manage cash handling procedures and report any discrepancies
  • Maintain a clean and organized front desk area
  • Assist with lobby activation and other duties as assigned

Requirements:

  • Minimum of one year of front desk experience
  • In-depth knowledge of hotel operations
  • High school diploma or equivalent

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment

About Us:

Schulte Hospitality Group is a leading third-party management company with a diverse portfolio of hotels and restaurants across the United States and internationally. We are committed to providing exceptional service and creating memorable experiences for our guests.



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