Guest Service Ambassador
hace 1 mes
Job Title: Guest Service Representative
About the Role:
We are seeking a highly skilled and customer-focused Guest Service Representative to join our team at Schulte Hospitality Group. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.
Key Responsibilities:
- Greet guests warmly and provide personalized service
- Review arrival lists daily and prepare welcome amenities
- Escort VIPs to their rooms and check them in prior to arrival
- Answer phone calls promptly and efficiently
- Manage cash handling procedures and report any discrepancies
- Maintain a clean and organized front desk area
- Assist with lobby activation and other duties as assigned
Requirements:
- Minimum of one year of front desk experience
- In-depth knowledge of hotel operations
- High school diploma or equivalent
What We Offer:
- Competitive salary and benefits package
- Opportunities for career growth and development
- A dynamic and supportive work environment
About Us:
Schulte Hospitality Group is a leading third-party management company with a diverse portfolio of hotels and restaurants across the United States and internationally. We are committed to providing exceptional service and creating memorable experiences for our guests.
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