Sr. Client Support Specialist
hace 7 meses
We’re NFP, a 4x Best Places to Work award winner in Business Insurance for 2017-2020 and we’re looking for a Sr. Client Support Specialist to interact with our clients and Client Managers to successfully offer the COBRA Administration Service, present the services and implement the COBRA Administration process.
Responsibilities include:
Implement new Clients to COBRA Administration System with data entry and system setup Visit Clients for implementation/ follow up COBRA procedures Update COBRAeas system with COBRA eligible participants data Revise COBRA notifications and send via certified mail to all required participants within the COBRA established timeframe Complete COBRA enrollment, changes and termination forms Send Daily communications to Carriers to notify of COBRA reinstatement, changes and terminations Provide support to Customers, Clients and COBRA participants on questions regarding coverage information, account information, insurance information and COBRA regulations Manage COBRA Open Enrollment communications process, as well as add and/or update rates information on COBRAeas system. Monitor account e-mail and maintain SysAid Service Request documentations updated: Daily verification of new cases Follow up on pending cases Resolution of open cases Monitor and comply with COBRA notification, election and payment periods Generate monthly COBRA reports for Finance COBRA Headcount Report COBRA Notices Report COBRA Severance Report Scan and file COBRA participants documents: Election forms Enrollment forms Termination forms Participant letters Other related documents Ensures all verbal and written communication is courteous, professional at all times Builds a strong customer relationship and effectively interacts with customers in order to explain complex procedures and concepts, benefits and services, in a simple, concise manner Maintains strong sensitivity and adherence to confidentiality standards. Follows HIPPA complianceWhat We Offer:
NFP is proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others.
Who We Are:
We’re NFP, a 4x Best Places to Work award winner in Business Insurance for 2017-2020. We are also recognized as an Elite 2018 Agency award winner named as a Top Employee Benefits Firm. We are a leading Insurance Broker and Consultant that provides Employee Benefits, Property & Casualty, and Retirement and Individual Private Client solutions to help our clients reach and realize their goals because we believe business is personal. Our personal commitment to our team and our clients have created long-lasting and successful relationships across our growing 300+ nationwide offices and 17 international locations. To learn more, please visit: .
NFP and You… Better. Together.
NFP is an inclusive Equal Employment Opportunity employer.
-
Asistente de Servicio a Ancianos
hace 3 días
San Juan, San Juan, Puerto Rico Sr A tiempo completoBuscamos una persona con experiencia en cuidado de ancianos que desee unirte a nuestra equipo como asistente de servicio. Su responsabilidad principal será brindar atención y apoyo a nuestros clientes más mayores.Requisitos:Certificado de Inocuidad: Es fundamental para garantizar la seguridad y salud de nuestros clientes.Certificado de Salud: Debes tener...
-
Insurance Industry Support Specialist
hace 3 semanas
San Juan, San Juan, Puerto Rico Human Advisors, Llc A tiempo completoWe are seeking a highly organized and motivated Insurance Industry Support Specialist to join our team at Human Advisors, LLC. This role is perfect for individuals with 2-4 years of experience in the Property and Casualty Insurance industry.Job SummaryThis position involves providing exceptional customer service, managing client communications, and nurturing...
-
Technical Support Specialist
hace 2 meses
San Juan, San Juan, Puerto Rico First Health Care of Puerto Rico A tiempo completoJob Title: Technical Support SpecialistAt First Health Care of Puerto Rico, we are seeking a dedicated and skilled Technical Support Specialist to join our team. This role is responsible for maintaining, analyzing, diagnosing, and repairing computer systems, printers, and peripherals. The successful candidate will be responsible for performing routine...
-
Customer Support Specialist
hace 2 meses
San Juan, San Juan, Puerto Rico Colin Fane - State Farm Agent A tiempo completoWe are seeking a highly skilled Customer Support Specialist to join our team at Colin Fane - State Farm Agent. As a Customer Support Specialist, you will be the first point of contact for our customers, providing exceptional service and support to ensure their needs are met.Key Responsibilities:Customer Support: Delivering exceptional customer service by...
-
Technical Support Specialist
hace 3 semanas
San Juan, San Juan, Puerto Rico Kelly Services, Inc. A tiempo completoAt Kelly Services, we are committed to helping our clients achieve their goals by providing exceptional customer service. We are currently seeking a Technical Support Specialist to join our team in San Juan, Puerto Rico.The ideal candidate will have experience in technical support and be able to provide excellent customer service. They will be responsible...
-
San Juan, Puerto Rico Amazon Web Services Puerto Rico LLC A tiempo completoThe AGS NOLA Specialist Sr. Leader leads the team of deep domain sales specialists across AWS Products. This team works in partnership with the local sales team to accelerate the adoption of AWS cloud across services, solutions, workloads and AWS offerings.This is a critical role reporting directly to the NOLA Specialist Sales leader, developing and...
-
Military Service Support Specialist
hace 4 semanas
San Juan, San Juan, Puerto Rico American Red Cross A tiempo completoOverview of the RoleWe are seeking a highly skilled Military Service Support Specialist to join our team. As a key member of our organization, you will be responsible for delivering exceptional support services to military members and their families.
-
Sr. Director | SCS Multi-Client Asset Management
hace 7 meses
San Juan, Puerto Rico Ryder System, Inc. A tiempo completoRyderSr. Director | SCS Multi-Client Asset Management San Juan, PR, 00918, USA _Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. ( SUMMARY The Sr. Director of SCS Multi-Client Asset Management will be responsible for developing, implementing and managing various strategies to optimize Ryder’s multi-client 3PL...
-
Gerente de Proyecto Sr. Hotelero
hace 1 mes
San Juan, San Juan, Puerto Rico Prime Janitorial Service A tiempo completoDescripción del PuestoEstamos buscando un Gerente de Proyecto Sr. Hotelero con experiencia en la industria hotelera para unirse a nuestro equipo en Prime Janitorial Service.Resumen del Trabajo:Mantener el inventario de los contratos asignados al día y evaluar el desempeño de los empleados asignados a los diferentes proyectos.Cubrir todas las áreas de...
-
Administrative Support Specialist
hace 4 semanas
San Juan, San Juan, Puerto Rico Popular A tiempo completoCompany OverviewPopular is a leading financial institution in Puerto Rico, with over a century of experience providing innovative financial solutions to its customers. Our extensive presence in the United States, the Caribbean, and Latin America has allowed us to become a trusted partner for individuals and businesses alike.We are committed to making our...
-
Technical Support Specialist
hace 2 meses
San Juan, San Juan, Puerto Rico Tata Consultancy Services A tiempo completoJob DescriptionWe are seeking a highly skilled Technical Support Specialist to join our team at Tata Consultancy Services.Main Responsibilities:Provide onsite and desk side support services to end users, ensuring a high level of customer satisfaction.Build, configure, and troubleshoot various hardware and software components, including Windows PC, Mac...
-
Administrative HR Support Specialist
hace 1 mes
San Juan, San Juan, Puerto Rico Jsr A tiempo completoAt JSR Services, we are seeking an experienced Administrative HR Support Specialist to join our team. The ideal candidate will possess a strong understanding of HR practices and excellent communication skills.This role is essential in supporting various HR functions and ensuring compliance with employment labor laws.The estimated salary for this position is...
-
Dedicated Administrative Support Specialist
hace 3 semanas
San Juan, San Juan, Puerto Rico Generator Power Solutions, Corp. A tiempo completoWe are seeking an exceptional Administrative Support Specialist to provide high-quality support to our management and staff. This critical role involves assisting with day-to-day office operations, ensuring seamless coordination and effective communication.The ideal candidate will possess excellent organizational skills, strong time management abilities, and...
-
Sales Support Specialist
hace 2 meses
San Juan, San Juan, Puerto Rico Trane Technologies A tiempo completoJob Description:As a Sales Support Specialist, you will play a crucial role in enhancing customer service level capabilities for the Dealer & Parts sales processes at Trane Technologies. Your primary responsibilities will include handling general customer inquiries and requests, providing sales support, and maintaining customer satisfaction.Key...
-
Asistente de Servicio al Cliente Sr.
hace 1 mes
San Juan, San Juan, Puerto Rico Target Human Resources Solutions A tiempo completoDescripción del PuestoEstamos buscando a un profesional para ocupar el puesto de Asistente de Servicio al Cliente en nuestra empresa, Target Human Resources Solutions. En esta posición, serás responsable de brindar atención y soporte a nuestros clientes a través de llamadas telefónicas, correos electrónicos y otros canales de comunicación.Cadre...
-
Project Support Coordinator
hace 1 mes
San Juan, San Juan, Puerto Rico Sargent & Lundy A tiempo completoAbout the RoleAs a Project Support Specialist at Sargent & Lundy, you will play a vital role in supporting project managers in managing project teams. This position offers a hybrid work schedule, allowing for a mix of office and remote work from home.Key ResponsibilitiesSupport project managers with daily tasks and action items, including reviewing invoices...
-
Operational Support Specialist
hace 1 semana
San Juan, San Juan, Puerto Rico Generator Power Solutions, Corp. A tiempo completoWe are seeking a detail-oriented Operational Support Specialist to provide administrative support to our managers and employees, ensuring the efficient day-to-day operation of our office. As an integral member of our team, you will be responsible for making travel and meeting arrangements, preparing reports, and maintaining accurate filing systems.About...
-
Administrative Support Specialist
hace 2 semanas
San Juan, San Juan, Puerto Rico Busy Season Staffing Solutions A tiempo completoJob Description: Busy Season Staffing Solutions seeks an experienced Administrative Support Specialist to join our team. As a key member of our administrative team, you will provide critical support to our supervisors and staff, ensuring seamless day-to-day operations.Key Responsibilities:Document Management: Prepare, format, and maintain administrative...
-
Executive Support Specialist
hace 7 días
San Juan, San Juan, Puerto Rico Fulcro Talent Acquisition A tiempo completo**Job Summary**Fulcro Talent Acquisition is a leading recruitment agency with over 50 years of experience in the industrial equipment industry in Puerto Rico and Latin America. We are seeking an exceptional Executive Support Specialist to join our team.**Responsibilities:**Process all correspondence from senior management;Answer phone calls, take messages,...
-
San Juan, San Juan, Puerto Rico Pearl A tiempo completoAt Pearl, a fast-growing U.S.-based tech startup, we are seeking a highly organized and adaptable Executive Support Specialist to support a senior executive in managing day-to-day tasks, handling outreach, and assisting with both personal and team projects. The ideal candidate will be fluent in English and Spanish, with strong written communication skills...