
Phone Support Associate
hace 1 día
Are you passionate about delivering exceptional service and making a difference in people's lives? Do you want to be part of a team that's dedicated to improving the health outcomes of our members and providers?
As a Call Center Representative at Optum, you'll have the opportunity to do just that. In this role, you'll be responsible for providing phone support to address the needs of our members and providers, including researching complex issues and working with support resources to resolve member or provider issues.
You'll also have the opportunity to assist customers in navigating our websites and encouraging them to become self-sufficient in using our tools. This is an excellent chance to leverage your compassion for others and build a rewarding career with Optum.
**Job Requirements:**
We're looking for individuals with 1+ years of customer service experience analyzing and solving customer problems or 1+ years of experience in an office setting environment using the telephone and computer as the primary instruments to perform job duties. You should also have proven intermediate Windows PC navigation proficiency or higher and be bilingual in Spanish and English.
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