Technical Support Specialist

hace 2 semanas


San Juan, San Juan, Puerto Rico Mentor Technical Group A tiempo completo

Key Responsibilities

  1. Routine equipment operation tasks as directed by supervisors.
  2. Service request registry maintenance and updates.
  3. Daily service status logs for QMS compliance.
  4. Calibration standard status tracking in ProCAl software.
  5. Safeguarding and handling of department and client assets (standards and equipment).
  6. Equipment handling, transportation, and delivery coordination.
  7. Pickup and delivery execution for customers requiring service.
  8. Project Log maintenance for invoicing purposes.
  9. Extra hour work and emergency call responsiveness.
  10. Critical adherence to company safety and cGMP policies.
  11. Schedule generation for pickups and deliveries.
  12. Requisition activity follow-up and subcontractor documentation verification.

Essential Qualifications

  • Bilingual proficiency (Spanish and English).
  • Associate degree in relevant fields (Instrumentation Technology, Electronics, Business Management).


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