Provider Scheduling Coordinator

hace 4 semanas


Puerto Diablo Barrio, Puerto Rico Joslin Diabetes Center A tiempo completo
Job Summary

We are seeking a highly organized and detail-oriented Provider Scheduling Coordinator to join our team at Joslin Diabetes Center. As a key member of our scheduling team, you will be responsible for coordinating and managing the master provider schedules for our clinics.

Key Responsibilities
  • Proficiently create and manage schedules for various specialties across clinics
  • Update templates to open or close sessions based on provider FTE changes
  • Collaborate with scheduling staff and communicate changes to upcoming schedules
  • Assist leadership in developing orientation and training materials and procedures for scheduling staff
  • Work with clinic staff to assist with scheduling patients and filling open appointment slots
  • Knowledgeable about various insurances to ensure patient has active insurance and update patient demographics at the time of scheduling
  • Responsible for gathering provider time off requests and proactively assigning coverage equitably for various assignments
  • Monitor professional/personal/CME obligations and notify leadership if limits have been exceeded
  • Create, monitor, and update fellow's schedules according to supervising physician's schedules
  • First contact for all unplanned provider absence calls
  • Facilitate appointments for patients requiring same-day appointment following protocol
  • Provide monthly scheduling metrics
  • Coordinate with other departments to address and implement system or workflow changes to the scheduling administrative process
  • Facilitate continuous quality improvement for office procedures
Requirements
  • Associates Degree
  • Minimum 3 years' experience with managing provider schedules in ambulatory clinic and knowledge of registration and insurance verification
  • Proficient in Microsoft Office suite (Word, Excel, PowerPoint, Access)
  • Understanding and proven track record of good customer service skills
  • Ability to perform effectively under conditions of quickly changing workload in busy clinic setting
  • Ability to communicate on one-to-one basis to effectively respond to patient issues/complaints
About Joslin Diabetes Center

Joslin Diabetes Center is an Equal Opportunity Employer and values diversity and inclusion. We are committed to providing a work environment that is free from discrimination and harassment. We encourage diversity applicants to apply.



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