
Customer Service Specialist
hace 3 días
At Buscojobs Puerto Rico, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our sales center, you will be responsible for providing exceptional service to our customers, answering calls, and identifying opportunities to offer insurance products.
Key Responsibilities:
• Provide day-to-day support to the sales center by creating customer files and processing policy documentation
• Handle electronic customer requests and provide information about insurance initiatives
• Offer proactive customer outreach and handle customer complaints in a timely and professional manner
• Process finance contracts and manage institutional accounts
• Maintain accurate records and reports as required
Requirements:
• 24 approved credits or equivalent combination of education and experience
• Excellent customer service approach and focus on building strong relationships with clients
• Proficiency in English and Spanish, both oral and written
• Ability to work effectively in a team environment and collaborate with colleagues to achieve common goals
• Strong organizational skills and ability to prioritize tasks under pressure
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